Senait Tilahun

• Patient Care: ssist patients with mobility, monitor and record patients’ vital signs
• Medical Assistance: support registered nurses and doctors during medical examinations and treatments, and change dressings and bandages, and clean wounds
• Support Services: help with feeding patients, ensure patient rooms are clean, organized and help patient with discharge
• Communication and Coordination: communicate effectively with patients, families and other healthcare professionals to ensure continuity of care

- Clean and sanitize restrooms, offices, hallways, and other common areas.

- Sweep, mop, and vacuum floors regularly.

- Dust and polish furniture, fixtures, and fittings.

- Empty trash bins and dispose of waste appropriately.

- Clean windows, glass partitions, and mirrors.

Ensure cleaning equipment is properly maintained and stored.

Reception Duties: greet and welcome visitors, manage incoming and outgoing mail

Administrative Support: - assist with scheduling appointments and managing calendars, prepare and edit documents, reports, and correspondence and Organize and maintain office files and records.

Custom Services: respond to inquiries from clients and visitors and coordinate with other departments

Worked on processing insurance claims payments. Responsible for investigating specific cases and submitting them to my supervisor for decisions. Managed cases involving vehicles – collisions, theft, and vandalism. Investigations included documentation, calculating compensation, and dispatching inspectors to assess damages.