JOYDEEP SINHA
Malmo, Sweden
Summary
Professional with 15 Years of IT experience, having strong background in managing technical client relationships and delivering impactful solutions. Skilled in strategic drives, solution implementation, and providing tailored support, ensuring client and user satisfaction and earning trust. Highly collaborative team player focusing on achieving results and adapting to changing needs. Reliable and versatile with strong foundation in technical knowledge and excellent communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Technical Account Manager
Amazon Web Services EMEA SARL
08.2022 - Current
- Contributing as the strategic expert, technology, and architecture specialist for enterprise organizations
- Engaging with the top leadership and decision makers like enterprise architects, lead architects, infrastructure and Operation Head, heads of engineering, and technology leaders to ensure the success of Retail, fintech, FSI, and gaming enterprise customers in achieving their business goals with the strategic initiatives on their AWS cloud journey
- AWS Certified Professional Solution Architect leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead IT development for internal and extended teams
- Provides technical guidance to internal teams to position technology while using customer landscape knowledge
- Creates connections and feedback loops with product and engineering teams
- Drives Cost optimization and new service adoption, Gen AI adoption, Security strengthening, Trusted Advisor, Thought leadership with the customer's executives (e.g., technical decision maker [TDM]/business decision maker [BDM]), Technology Strategy Formulation, Solution Engineering, Escalation handling and Cloud advocacy Account planning and execution
Senior Software Engineer
IKEA IT AB
05.2020 - 07.2022
- Google Certified Professional Cloud Architect worked at IKEA as a senior software engineer on organizations digital transformation, IT Development and workflow automation, CI/CD, DevOps, test-driven development (TDD), and business development, hands-on solution architecting, and enabling software products to leverage Google Cloud technologies
- With strong leadership, build and lead a high performing team and work with planning, designing, and managing the best possible solutions for technology development and lifecycle management in a business-critical area
- Experience in global team technical leadership and 1:1 coaching of engineers in high-performing multi-disciplined and Agile teams
- Experience setting and leading the strategic direction for an engineering function
- Collaborated closely with the product owner and cross-functional teams to define and execute an engineering roadmap
- Being an ambassador for engineering best practices, fostering culture of continuous improvement and learning across the teams
- Ensured that engineering standards and data technology architecture standards such as reliability, resilience, operational excellence, code quality, scalability, security and sustainability are adhered to, while balancing business and architecture goals
Technology Lead
Cognizant Technology Solutions India Pvt. Ltd.
12.2018 - 04.2020
- Worked for Google Foods integration for KFC Canada in Google Cloud Platform
- Worked with different Software Development Life Cycle (SDLC) approaches and release management
- Implemented Alexa skills integrations for KFC Canada
- Programming in C#,.NET Core, MVC, WebApi, LightInject, Test Driven Development(TDD), Domain Driven Business Development, JAVA, Powershell, NodeJS, etc
- Programming languages and technologies
- Well experience in working on DevOps, CI/CD, business API and Agile methodology
- Managed and lead a team of 4-6 people
Senior Consultant
Capgemini India Pvt. Ltd.
07.2011 - 12.2018
- I worked as a software developer and then as a solution architect for IKEA Sweden, being a Capgemini consultant
- Hands-on solution architecting, coding, troubleshooting, and resolving complex technical challenges that impact product delivery or system performance was my key role
- In close collaboration with relevant internal and external stakeholders - into concrete, robust, and appropriate high-level design for the solution architecture for improving running business solutions and introducing new features through projects
- Pro-actively identified and advised on opportunities to deliver better business results along the design work
- Secured that the solution architecture reflects customer and co-worker experience, time to market, sharing and collaboration, cross-functional, technical, infrastructure, operational, security, financial, social, and environmental considerations
- Worked on On-Premise infrastructure for cloud, compute, storage and database services along with the .NET, C#, SQL Server, and business APIs technologies
- Actively contributed towards the resolution of conflicting requirements
Software Developer
Doors online - Startup
12.2009 - 06.2011
- Worked as a software and website developer with the end to end responsibility of customer requirement gathering, design, development, release and providing support
- Technologies worked on ASP.NET, C#, SQL Server, Entity framework, WPF, WCF, SSRS, SQL server, VSTS, CMS etc
Education
Master of Computer Applications -
JIS College of Engineering
01.2009
Bachelor of Computer Science -
North Bengal University
01.2006
Skills
- Strategic planning
- System architects and design
- Cloud Technology
- Cloud Migration
- Leadership
- Presentations
- TOGAF
- IT and Business Strategy
- Sales support
- ITIL framework
- Software development
- CRM software proficiency
Accomplishments
- Achieved average 15% organization level cost optimization for enterprise customers by helping out the customers with cost optimization project initiatives.
- Strong cross-organization stakeholder management experience. Collaborated with external 3-4 enterprise leadership teams and 10-15 internal at the same time and also have collaborated with teams of 20-25 in the development team at IKEA. Influenced customer to manage cloud infrastructure with well-architected framework and created opportunity of cloud service sales including GenAI.
- Achieved average 40% security and 50% reliability posture on organization level improvements by driving security and reliability improvement projects and initiatives.
- Proven experience of designing solutions to achieve 80% operational excellence by introducing DevOps and CI/CD Pipeline, Infrastructure as Code and other cloud software development best practices in the development projects.
- Supervised team of 8-10 members, including interview, onboarding, competence development, 1-1 coaching.
Certification
- AWS Certified Solution Architect - Professional
- AWS Certified Solution Architect - Associate
- AWS Certified Speaker - Associate
- Google Certified Cloud Architect - Professional
- Generative AI Ambassador in AWS Technical Field Community
- ITIL V3 Foundation Certified
Languages
English
Hindi
Swedish
Bengali
Personal Information
- Passport Number: Z6174164
- Date of Birth: 08/05/80
- Nationality: Indian
- Marital Status: Married
- Swedish Work Permit : Yes
Playing Guitar, travelling and book reacing
I have done more than 10 live solo and group performances as lead singer and guitarist. I have traveled 15+ countries and many more in bucket list. Also I love both fiction and non-fiction book to read. Recently I finished Atomic Habits by James Clear.
Timeline
Technical Account Manager
Amazon Web Services EMEA SARL
08.2022 - Current
Senior Software Engineer
IKEA IT AB
05.2020 - 07.2022
Technology Lead
Cognizant Technology Solutions India Pvt. Ltd.
12.2018 - 04.2020
Senior Consultant
Capgemini India Pvt. Ltd.
07.2011 - 12.2018
Software Developer
Doors online - Startup
12.2009 - 06.2011
Bachelor of Computer Science -
North Bengal University
- AWS Certified Solution Architect - Professional
- AWS Certified Solution Architect - Associate
- AWS Certified Speaker - Associate
- Google Certified Cloud Architect - Professional
- Generative AI Ambassador in AWS Technical Field Community
- ITIL V3 Foundation Certified
Master of Computer Applications -
JIS College of Engineering
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