Summary
Work History
Education
Skills
Language
Accomplishments
Timeline
Generic
Fernanda Zavala

Fernanda Zavala

Summary

Dynamic and results-driven sales professional, passionate about team success through strategic efforts and attention to detail. Proven ability to engage and persuade clients, enhanced by creativity and a sense of humor. Highly motivated to learn, grow, and exceed sales targets.

Work History

Inside Sales Renewal Specialist Nordics

SOTI
6 2022 - Current
  • Stayed up-to-date on customers/partners needs and experience with our product.
  • Internal and external QBRs
  • I am responsible for all renewals for Norway, Sweden, Finland, Denmark and Iceland.
  • Building strong relationships with partners and customers.
  • Travelling to visit key partners and customers to create a yearly renewal plan.


Special Order and Export Wholesale Coordinator

Sail Racing
10.2021 - 06.2022
  • Actively listened to customers' requests. Make sure to customize the products to the customer request.
  • Follow orders beginning to end.
  • Assure all documents are in order for the correct import and exports of our products.
  • Participating in key events to create new leads.
  • Creating new contacts and channels with both Sales teams as well as potential Partners/Resellers.
  • Keep existing Export Partners up to date on out latest products.

Wholesale Coordinator

Axel Arigato
04.2021 - 10.2021
  • Maintained routine communication with clients to assess overall satisfaction.
  • Act as a source to solve any product complaints.
  • Clear and engaging communication regarding our products and organization with our retailers.
  • Facilitate all needed documents to assure the export and delivery of our products.
  • Grow our existing partners and as well as looking for new leads.
  • QBRs with Key Partners.

Customer Service International

Axel Arigato
11.2020 - 04.2021

Wholesale Retail

NAKD
12.2018 - 11.2020
  • Conceived and implemented marketing plans to acquire market share within chosen markets.
  • Identified prospect needs and developed appropriate responses.
  • Work on the Showroom to provide our retail partners images on how we want the brand to be perceived.
  • Restocking stores.
  • Visit our stores to make sure they our vision is being understood and apply.

Internship - Editorial Coordinator

NAKD
09.2018 - 12.2018

Internship- Millinery

Det Kongelige Teatre
01.2017 - 05.2017

From Sales Assistant to Visual Merchandise

Zara
01.2015 - 01.2017

European Cruise

Simultaneous Translator
01.2015 - 03.2015

Education

Business & Craftsmanship - Design And Visual Communications

Tillskärarakademin
Gothenburg, Sweden
01.2017 - 2019.01

Image & Fashion For Editorials - Visual Merchandising

Limperts Academy of Design
Dublin, Irland
01.2010 - 2012.01

Dance Pedagogy - Art

Las Cabales AC
Guadalajara, Mexico
01.2004 - 2009.01

Skills

Microsoft Office

Language

  • Spanish ‐ Native
  • English - High
  • Swedish - Medium

Accomplishments

  • Quarterly Targets: Exceeded quarterly sales targets in 7 out of 8 quarters over the past two fiscal years, demonstrating consistent high performance and reliability.
  • Licenses Renewed: Achieved a license renewal rate of over 90% each quarter, significantly contributing to customer retention and long-term revenue stability.
  • Average Selling Price: Consistently achieved an average selling price that exceeded the company's standard benchmarks, highlighting strong sales abilities and effective client value proposition.

Timeline

Special Order and Export Wholesale Coordinator

Sail Racing
10.2021 - 06.2022

Wholesale Coordinator

Axel Arigato
04.2021 - 10.2021

Customer Service International

Axel Arigato
11.2020 - 04.2021

Wholesale Retail

NAKD
12.2018 - 11.2020

Internship - Editorial Coordinator

NAKD
09.2018 - 12.2018

Internship- Millinery

Det Kongelige Teatre
01.2017 - 05.2017

Business & Craftsmanship - Design And Visual Communications

Tillskärarakademin
01.2017 - 2019.01

From Sales Assistant to Visual Merchandise

Zara
01.2015 - 01.2017

European Cruise

Simultaneous Translator
01.2015 - 03.2015

Image & Fashion For Editorials - Visual Merchandising

Limperts Academy of Design
01.2010 - 2012.01

Dance Pedagogy - Art

Las Cabales AC
01.2004 - 2009.01

Inside Sales Renewal Specialist Nordics

SOTI
6 2022 - Current
Fernanda Zavala