Zumrud Shugaeva
Dubai,UAE
Summary
Highly motivated, with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.
Overview
7
7
years of professional experience
Work History
Clothing Sales Assistant
Falconeri
Moscow, Russia
09.2024 - 03.2025
- Greeted customers and provided exceptional customer service
- Assisted in product selection, offering advice on fit, style, color and fabric
- Informed customers about current promotions and discounts
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines
- Processed sales for customers and encouraged additional purchases with excellent cross-selling abilities
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change
Cosmetics Sales Assistant
VISAGEHALL
Makhachkala, Russia
01.2023 - 08.2024
- Greeted customers warmly upon arrival at store and counter
- Organized displays and counters to promote sales of cosmetic products
- Assisted in product selection by providing information about ingredients, pricing and availability
- Applied makeup to clients according to their individual preferences and skin types
- Created brand awareness through sharing and demonstration of product knowledge
- Used sales tactics and persuasion to meet goals
Secretary
Federal State Unitary Enterprise Russian Post
Makhachkala, Russia
01.2018 - 02.2022
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices
- Coordinated communications, taking calls, responding to emails
- Sorted and distributed incoming faxes, letters and emails for office distribution
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls
- Ordered office supplies to purchase items and maintain appropriate levels
Education
Sales Manager -
Dagestan State University of National Economy
04.2025
Skills
- Communication skills
- Friendly and helpful
- Analytical skills
- Customer service
- Sales techniques
- Organization
- Goal oriented
Languages
Russian
First Language
English
Upper Intermediate
B2
Timeline
Clothing Sales Assistant
Falconeri
09.2024 - 03.2025
Cosmetics Sales Assistant
VISAGEHALL
01.2023 - 08.2024
Secretary
Federal State Unitary Enterprise Russian Post
01.2018 - 02.2022
Sales Manager -
Dagestan State University of National Economy