Summary
Overview
Work History
Education
Skills
Languages
roles and responsibilities
job descriptions
disclaimer
Timeline
Generic

Yaknesh Madhaiyan

Summary

  • Experienced Infrastructure Lead with over 12 years of expertise in Windows and VMware administration.
  • Proven track record of successfully managing and maintaining complex IT systems for high-profile clients.
  • Skilled in troubleshooting and problem-solving, with a strong focus on optimizing performance and reducing downtime.
  • Adept at leading cross-functional teams and implementing innovative solutions to drive business growth.
  • Experienced in implementation of new infrastructure end to end, doing smooth transition from implementation to operation support and doing operations support for infrastructure projects.

Overview

13
13
years of professional experience

Work History

Technology Lead

Infosys Limited
05.2014 - Current
  • Expertise in infrastructure architecture and design, with a proven track record of successfully implementing complex solutions for various organizations.
  • Highly skilled in managing and leading cross-functional teams to deliver projects on time and within budget.
  • Acted as automation lead for various projects to automate day-to-day manual activities.
    Responsible to create and update high level design document, standard operation procedures, Technical and process related documents
  • Excellent communication skills, able to effectively collaborate with stakeholders at all levels to understand business requirements and translate them into technical solutions.
  • Strong background in virtualization technologies, including VMware vSphere and Hyper-V.
  • Extensive knowledge of Windows server operating systems, including Active Directory and Group Policy management.
  • Demonstrated ability to troubleshoot and resolve technical issues quickly and efficiently, minimizing downtime and ensuring smooth system operations.

Senior Systems Engineer

IGATE Global Solutions Limited
04.2011 - 05.2014
  • Expert in Windows and VMware administration.
  • Responsible for the installation, configuration and troubleshooting of Infra components and provides remote technical support including patches and updates, and assist in resolving associated system outages.
  • Responsible for writing technical documents and root cause analysis of major incidents and problems.
  • Responsible for coordinating development and maintenance activities across geographically distributed teams.

Education

B.E – Computer Science & Engineering -

Anna University
05.2010

Skills

  • Virtualization - VMware
  • Windows Server Administration
  • Datacenter Operations
  • Cloud Infrastructure Management - Azure
  • Infrastructure Automation
  • IT Security Best Practices
  • Server Hardware Troubleshooting
  • Disaster Recovery Planning
  • ITIL Framework
  • Capacity Planning
  • IT Infrastructure Proficiency

Languages

English
Full Professional
Tamil
Native or Bilingual

roles and responsibilities

  • Experienced in managing infrastructures, Data-center operations activities across multiple platforms and responsible for complete end-to-end technical implementation of infrastructure.
  • Responsible to configure, build, implement, and administer ESXi Servers including patches and updates, and assist in resolving associated system outages and other incidents.
  • Provide support for global Virtual Infrastructure VMware, assist with capacity planning, analysis, and monitoring.
  • Setting up Site Recovery Manager between on-premise sites and cloud platform.
  • Responsible for disaster recovery activities and DR plan creation for production Infrastructure for all technologies.
  • Responsible to do monthly patching for all ESXi hosts using VMWare update manager, Windows servers using SCCM and vCenter server.
  • Network management and administration for all virtual infrastructures.
  • Worked on ESX and VM storage issues and coordinated with the storage admin team.
  • Responsible to do migration for Windows EOS server to latest Windows OS servers as per the application requirements.
  • Migration of Infrastructure applications (AD, DHCP, KMS, RDP, Monitoring, backup, Storage) to latest windows/respective supported OS servers.
  • Migration of On-Premise servers to Azure cloud platform.
  • Providing operational support and maintenance of on-premise/cloud infrastructures.
  • Act as Major incident Manager for all P1/P2 related issues.
  • Deployment and Management of Solarwinds monitoring platform.
  • Take a role of automation leader for multiple support projects to automate repeated activities and reduce manual activities.
  • Submitting new proposal and capacity planning for the infrastructure.
  • Taking over new support projects smoothly without any major outage from third party.
  • Work with vendor team for server hardware procurement and maintaining hardware infrastructures.

job descriptions

  • Interacting with Clients and providing RCA's on issues related to servers.
  • Interacting with customer on servers commissioned/decommissioned on a monthly basis.
  • To ensure that appropriate escalation procedures are followed
  • To ensure that Server and Infrastructure incidents are resolved within specified SLA's
  • Interacting with the IT Department & Knowledge Transition for team members
  • Dealing with Incident Management, Problem Management and Change Management flows.

disclaimer

The above information is true to the best my knowledge.

Timeline

Technology Lead

Infosys Limited
05.2014 - Current

Senior Systems Engineer

IGATE Global Solutions Limited
04.2011 - 05.2014

B.E – Computer Science & Engineering -

Anna University

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Yaknesh Madhaiyan