Wiktoria Wroblewska
Gothenburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Liseberg
04.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Internship Student
Österängens Konsthall
10.2021 - 01.2022
- Participated in workshops and presentations related to projects to gain knowledge.
- Supported with creating project marketing materials to promote services.
- Evaluated customer needs and feedback to drive product and service improvements.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
Bartender Assistant
Bishops Arms
10.2019 - 03.2022
- Learned how to make wide variety of mixed drinks.
- Operated POS system to collect payments from customers.
- Greeted customers and provided friendly, knowledgeable service.
- Engaged in suggestive selling and other sales techniques.
Assistant Nurse
Tornets Retirement Home
04.2020 - 01.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
Master of Science - Public Administration
Gothenburg University
Gothenburg01.2025
Bachelor of Science - International Relations
Jönköping University
Jönköping, Sweden06.2022
No Degree - Leadership , Conflict Resoulution
Fredsakademin
Gothenburg05.2020
High School Diploma -
Kungsmadsskolan
Växjö, Sweden06.2018
Skills
- Team Collaboration
- Complex Problem-Solving
- Sales and Marketing
- Attention to Detail
- Verbal and Written Communication
- Project Management
- Project Management Abilities
- Fast Learner
- Initiative
- Multitasking and Organization
- Team Building
Languages
Swedish, Polish
Native language
English
Advanced
C1
Spanish
Beginner
A1
Certification
- Licensed bartender at International Bartender school in Barcelona : 19 october- 10 november 2019
- Driving license
Timeline
Waitress
Liseberg
04.2023 - Current
Internship Student
Österängens Konsthall
10.2021 - 01.2022
Assistant Nurse
Tornets Retirement Home
04.2020 - 01.2021
Bartender Assistant
Bishops Arms
10.2019 - 03.2022
Master of Science - Public Administration
Gothenburg University
Bachelor of Science - International Relations
Jönköping University
No Degree - Leadership , Conflict Resoulution
Fredsakademin
High School Diploma -
Kungsmadsskolan
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