Vincent Glinskii Elbaum
Stockholm
Summary
Dependable Solution Assessment Consultant skilled at forming lasting bonds with clients and customers by carefully addressing needs and fulfilling business goals. Perpetually available to address customer concerns. Keen to help companies connect clients with solutions to perfectly meet needs while driving internal revenue growth.
Overview
5
5
years of professional experience
Work History
Language Specialist
Self-employed
07.2023 - Current
- Delivered exceptional performances, consistently meeting project deadlines and exceeding client expectations.
- Generated content relative to the work requested (voices, narration, sound effects, advertising scripts, proofreading).
- Translated written material, including audio recordings in one language to one or more others.
- Enhanced clients'' projects by providing high-quality voice acting for various characters and roles.
Solution Assessment Consultant
Microsoft (Contracted via Apeiron Sumus LLC)
02.2023 - 07.2023
- Assisted customers with gaining a data-driven understanding of their IT infrastructure, and delivered recommendations to meet business objectives via Microsoft solutions.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Improved client satisfaction by effectively managing over 20 clients simultaneously and consistently meeting deadlines.
Medical Information Associate
PrimeVigilance
05.2022 - 11.2022
- Processed complex medical information enquiries in Swedish and English and provided approved responses from external customers such as HCP's, patients and professionals and assisting pharmaceutical client's internal department with queries
- Translated medical information where needed and provided responses based on research in literature and collaboration with physicians
- Identified and reported adverse events, other special situations and complaints about product quality accurately within the required time frame.
Swedish Language Specialist
Welocalize
12.2021 - 05.2022
- Generated over 15.000 utterances for major clients in Swedish in order to improve AI technology.
- Replicated flow, style and overall meaning of original texts whilst taking into account cultural differences.
- Identified and resolved conflicts in translation or interpretation of words or concepts.
Assistant General Manager (Part Time)
Two By TP SL
05.2019 - 12.2021
- Increased ratings on Tripadvisor by 50 % with higher customer satisfaction and concrete feedback on how to improve the business model being used.
- Evaluated staff performance, implemented training and development programs to maintain exceptional service levels.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Identified individual training needs which resulted in productivity increase.
Education
Bachelor of Arts - Psychology With Combined Studies
Richmond, The American International University in London
London, United Kingdom05.2020
High School Diploma -
Kungsholmens Gymnasium
Stockholm, Sweden06.2016
Skills
- Microsoft Office
- Microsoft Dynamics 365
- AWS and SQL
- PowerBI
- IBM SPSS
- Active Directory
- Analysis
- Quantitative and qualitative research
- Organization
- Communication
- Problem Solving
- Clinical reasoning
- Empathy
- Critical thinking
- Presentations
- Time management
- Research
- Self motivation
Languages
Swedish, Russian, English
Native language
Timeline
Language Specialist
Self-employed
07.2023 - Current
Solution Assessment Consultant
Microsoft (Contracted via Apeiron Sumus LLC)
02.2023 - 07.2023
Medical Information Associate
PrimeVigilance
05.2022 - 11.2022
Swedish Language Specialist
Welocalize
12.2021 - 05.2022
Assistant General Manager (Part Time)
Two By TP SL
05.2019 - 12.2021
Bachelor of Arts - Psychology With Combined Studies
Richmond, The American International University in London
High School Diploma -
Kungsholmens Gymnasium
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