Viktoria Martinsson

• Collaborating with leading FMCG companies across the Nordics, driving business growth and partnerships.
• Accountable for achieving revenue and volume targets for key accounts.
• Consistently exceeding annual revenue goals by strategically focusing on high-priority initiatives and key business drivers.
• Planning, preparing, and leading customer meetings to foster strong relationships.
• Managing customer projects, coordinating with key internal stakeholders to ensure timely and successful execution.
• Cultivating and strengthening customer relationships at multiple levels, driving long-term partnerships and business success.
• Negotiating contracts, including pricing, terms, and conditions, ensuring mutually beneficial agreements.
• Developing and implementing strategic customer plans, aligning with broader business objectives to drive sustained growth.

Held full responsibility for managing the Private Label Assortment for Skånemejerier’s largest customer, including:

• Leading project management initiatives to ensure seamless execution and delivery.
• Negotiating pricing and terms to meet both customer and business goals.
• Building and nurturing strong relationships with key stakeholders to drive collaboration.
• Leading customer meetings to align on strategic objectives and business needs.
• Collaborating with the customer to generate new product ideas and efficiently manage their Private Label assortment.

Supported the Key Account Manager in the following areas:

• Managing customer projects
• Preparing for pricing negotiations by gathering and analyzing relevant data.
• Preparing for and actively participating in customer meetings.
• Collecting, analyzing, and processing data and statistics to support decision-making and performance tracking.

• Accountable for meeting and exceeding budget targets for a defined customer base, driving revenue growth.
• Led and managed customer projects, ensuring successful delivery within scope, timeline, and budget.
• Identified and targeted prospective customers, driving business development and expansion.
• Negotiated pricing, terms, and conditions to achieve mutually beneficial agreements with customers.
• Developed and executed business plans to achieve both short-term objectives and long-term strategic goals.

• Supported the Key Account Manager in managing customer projects.
• Responsible for overseeing all aftersales activities for the assigned customer base.
• Managed both internal and external projects, coordinating resources and stakeholders to achieve project objectives.
• Collected, analyzed, and processed data and statistics to inform decision-making and optimize performance.
• Prepared for and actively participated in customer meetings, contributing to discussions and fostering strong client relationships.

• Managed delivery planning and stocktaking processes.
• Supported the sales team in the sales process, assisting with the acquisition of new customers and driving business growth.
• Oversaw customer support, ensuring high levels of service and satisfaction throughout the customer journey.

• Held an administrative role responsible for order and invoice registration.
• Conducted regular inventory checks to maintain stock levels and support efficient operations.

• Assisted the professor with grading tests and responding to students' questions on foundational microeconomics concepts, providing clarity and support.