Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Vijayalakshmi Jambu

Business Analyst And Solution Expert
Gothenburg

Summary

A results-driven Business Analyst with over 8 years of experience in the IT industry and specialized as an analyst in various software development projects and Digital Transformation sector. An enthusiastic multitasker with expertise in conducting feasibility studies, requirement elicitation, project pipeline management, Solution designing, data Visualization, managing project timelines, effective stakeholder management, and facilitating Scrum ceremonies. I can describe myself as a skilled professional who has developed a diverse skill set at the intersection of technology and business.

Overview

8
8
years of professional experience
4
4
Certifications

Work History

Business Analyst

Mphasis
Bangalore
04.2019 - 01.2023
  • Identified the problems and converted them into Business opportunities with strategic objectives for health care and banking systems
  • Gathered and analyzed the system requirements and from them derived and defined the software requirements and translated them into technical documents
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Evaluated new and emerging technologies and recommended innovative solutions that solve real-world problems
  • Proficient in using various Business Intelligence tools like Microsoft Power BI for reporting, analyzing data, Visualizing, and documenting
  • Utilized data visualization techniques to present and explain complex data sets.
  • Served as a Scrum Master primarily responsible for creating a user story backlog, grooming the user stories, and facilitating scrum ceremonies like Sprint planning, Backlog refinement, and Sprint Retrospective and supporting the product owner in decision making
  • Translating the requirements into user stories and tasks and tracking the issues throughout the Sprint
  • Worked with the pre-sales team to prepare RFP/RFI (Request for Proposal) documents for various pipeline projects
  • Collaborated with the Talent Acquisition team and interviewed more than 100 candidates along with managing project deliverables.
  • Collaborated with HR/Learning team in curating courses pertaining to business analysis and robotic process automation for the employee upskilling program
  • Conducted user acceptance testing and provided training to end users
  • Ensuring requirements are testable, traceable, and have acceptance criteria
  • Managed and tracked Developer and SME resource allocation among multiple geographical units.

Senior Software Engineer

COGNIZANT TECHNOLOGY SOLUTIONS
BANGALORE
05.2018 - 04.2019
  • Served as a senior developer with a team of 25 people to automate more than 15 processes for an Australia-based banking group
  • Designed and developed efficient Bots for complex banking processes using RPA tools and asp.net
  • Collaborated with the Talent Acquisition team in designing initial assessment tests and supported through the interview process to bring in the best talent to the organization
  • Met with internal stakeholders to identify suitable potential processes and performed a feasibility study to suggest feasible technology considering customer requirements
  • Manage full-cycle implementations along with postproduction support
  • Developed Bots for complex processes which required API integration and calling services
  • Worked as a Solution Designer where I was responsible for designing the end-to-end solutions and documenting the same to be used by fellow team members
  • Trained and mentored junior developers and engineers, teaching skills in RPA methodologies and working to improve overall team performance.
  • Responsible for conducting regular code review sessions and Demo sessions within the team to check the development status and provide feedback
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Created development guidelines and coding standards manual in line with customer requirements to maintain code quality
  • Conducted meetings with SMEs and stakeholders to reduce the Bot AHT thereby increasing the Bot throughput and efficiency
  • Facilitated Scrum ceremonies and assisted the team members in implementing effective agile disciplinary practices.

Associate Software Engineer

Mphasis
Bangalore
03.2015 - 05.2018
  • Worked as a developer as a part of the Enterprise Automation team to develop assisted and Unassisted Bots for more than 15 processes using Openspan and C# (Pega Robotic Studio) for the Insurance banking group.
  • Teamed with business analysts to deliver high-availability solutions for mission-critical applications.
  • Individually worked on developing end-to-end solutions which involved integrating different applications like (Web, Windows, Mainframe, Excel, Word)
  • Gained hands-on experience in tools like MS Visio, MS Excel, MS Access.
  • Developed Bots that interact with SQL databases using complex stored procedures to improve efficiency and increase throughput.
  • Interacted with internal customers to understand changing business needs and design the solution accordingly.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Cross-trained in different RPA tools like UiPath and Blue Prism.

Education

BACHELOR'S DEGREE - INFORMATION SCIENCE ENGINEERING

BASAVESHVAR ENGINEERING COLLEGE
India

Skills

Business Process Analysis

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Certification

UiPath Certified RPA Business Analyst

Timeline

Business Analyst

Mphasis
04.2019 - 01.2023

Senior Software Engineer

COGNIZANT TECHNOLOGY SOLUTIONS
05.2018 - 04.2019

Associate Software Engineer

Mphasis
03.2015 - 05.2018

BACHELOR'S DEGREE - INFORMATION SCIENCE ENGINEERING

BASAVESHVAR ENGINEERING COLLEGE

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Vijayalakshmi JambuBusiness Analyst And Solution Expert