Victor Espinoza
Kista,AB
Summary
Proactive Sales Administrator offering 13 year background processing sales orders, arranging deliveries and rendering after-sales support. Liaises well with suppliers and handling ad-hoc customer sales queries and orders. Proficient in SalesForce CRM coupled with in-depth knowledge of paper and digital filing systems. Communicative and direct professional committed to achieving quality results.
Overview
21
21
years of professional experience
Work History
Sales Administrator B2B
Tele2 Sverige AB
05.2012 - Current
- Validating business contracts within B2B.
- Analyzing data and make decisions based on data.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
Customer Service B2B
Tele2 Sverige AB
05.2012 - 05.2012
- Customer service both verbal and written.
- Administration and customer analysis.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Troubleshooting and solving.
Customer Service B2C
Glocalnet
05.2004 - 05.2006
- Resolved problems, improved operations and provided customer service.
- Customer care, delivery and additional sales.
- Customer communication, both verbal and written.
Education
Journalistik, humanoria
Stockholms Universitet
Skills
- Analytical Skills
- Problem Solving
- Salesforce CRM Expertise
- Sales Support Coordination
- Production support
- Sales tracking
- Customer engagement
- Sales process
- Customer retention
- Business development
Personal Information
Date of Birth:
Languages
Svenska
Modersmål
engelska
Avancerad nivå
C1
spanska
Övre medelnivå
B2
Erfarenhet
05 2006,04 2004,05 2012,05 2006,05 2012
Utbildning
09-1996
Name & Contact
Timeline
Sales Administrator B2B
Tele2 Sverige AB
05.2012 - Current
Customer Service B2B
Tele2 Sverige AB
05.2012 - 05.2012
Customer Service B2C
Glocalnet
05.2004 - 05.2006
Journalistik, humanoria
Stockholms Universitet
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