Hi, I’m
Vian Gitahi
OPERATIONS MANAGER
Summary
Strategic and results-oriented business leader with a solid background in project strategy, planning, and operations. Skilled in developing and executing business plans to drive profitability and streamline operations in compliance with industry regulations. Motivates and optimizes staff performance and productivity as a people leader, fostering an engaged and empowering work culture through collaborative partnerships with colleagues. Recognized for independent decision-making skills and sound judgment, consistently contributing to the company's positive success.
Overview
17
years of professional experience
1
Certification
2
Language
Work History
Toto on Wheels Ltd
Managing Director
12.2014 - Current
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization's operations.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
- Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
Hill Rentals
Operations Management
01.2013 - 11.2014
Job overview
- Collaborated with upper management on strategic planning initiatives, contributing valuable insights based on firsthand experience in daily operations management.
- Planned, designed, and scheduled phases for large projects.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Consistently met project deadlines while maintaining high-quality standards in coil tubing operations management.
- Enhanced team performance by providing ongoing training in best practices for feeding operations management.
Kevita International Ltd
Marketing Manager (Consultancy Position)
07.2012 - 12.2012
Job overview
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed budgets, strategically allocating funds towards high-impact initiatives supporting overall business goals.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
Mobius Motors
Marketing and Operations Associate
11.2011 - 06.2012
Job overview
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
- Streamlined communication channels within the organization, enhancing information flow and decision-making processes.
Edge Marketing Solutions
Sales and Marketing Manager
10.2010 - 10.2011
Job overview
- Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
- Collaborated with internal departments to develop cohesive messaging across multiple platforms.
- Developed key account relationships for improved client retention and long-term partnerships.
- Delivered persuasive presentations to key stakeholders, securing buy-in for critical projects or proposals.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
Cocacola - Nairobi Bottlers Ltd
Account Development
11.2008 - 10.2010
Job overview
- Mentored junior team members on best practices in account development and management techniques.
- Trained and developed new team members on account development best practices, resulting in a high-performing sales force.
- Analyzed market trends and competitor activities to identify new opportunities for account development.
United Nations Office at Nairobi
Procurement Assistant (Internship)
05.2008 - 10.2008
Job overview
- Facilitated timely delivery of goods by closely monitoring orders and addressing any delays or discrepancies promptly.
- Assisted in evaluating and analyzing offers received from suppliers and service providers.
- Enhanced supplier relations through consistent communication, fostering a positive working relationship and securing better pricing options.
Education
Unites States International University
Master of Business Administration (MBA) from Strategic Management
Skills
Project Management
Operations Management
Contracts management
Budgeting
Client Relationships
Partnership Development
Contract Management
Entrepreneurship
Account Development
Leadership and Team Building
Stakeholder Management
Logistics Management
Strategic Planning
Business Planning
Business Leadership
Customer Service Management
Certification
Resource Global 2023 Cohort, Resource Global, 09/01/23, Present
Timeline
Managing Director
Toto on Wheels Ltd
12.2014 - Current
Operations Management
Hill Rentals
01.2013 - 11.2014
Marketing Manager (Consultancy Position)
Kevita International Ltd
07.2012 - 12.2012
Marketing and Operations Associate
Mobius Motors
11.2011 - 06.2012
Sales and Marketing Manager
Edge Marketing Solutions
10.2010 - 10.2011
Account Development
Cocacola - Nairobi Bottlers Ltd
11.2008 - 10.2010
Procurement Assistant (Internship)
United Nations Office at Nairobi
05.2008 - 10.2008
Unites States International University
Master of Business Administration (MBA) from Strategic Management
01.2012