Summary
Overview
Work History
Education
Skills
Languages
Websites
Courses
Timeline
Generic
Veronica Bergström

Veronica Bergström

Bromma

Summary

Diligent project manager with many years of experience maintaining seamless business operations. Successfully administers budgets, trains staff and monitors procedures to maximize efficiency. Now with a deeper technical power up I hope to excell in a role where I can combine the love for both building customer and partner relations with technical problem solving skills.

Overview

13
13
years of professional experience

Work History

Front End Developer Intern

Oneflow AB
Stockholm
10.2023 - 05.2024
  • Developed proficiency in React, TypeScript, Redux, and Sass.
  • Established a reputation as a TypeScript expert.
  • Migrated Flow components to TypeScript.
  • Collaborated on the integration of a self-upgrade feature into the updated Subscription & Billing page.
  • Developed reusable components.
  • Demonstrated skills in bug solving.
  • Transformed class components into functional using refactoring methods
  • Ticket management in Jira.
  • Version control with Git.
  • Atlassian Bamboo, CI/CD.
  • SaaS product.

Customer Success Manager

Afound
Stockholm
08.2016 - 09.2019
  • Led start-up activities and project management for Afound marketplace launch.
  • Implemented B2B and B2C departments, achieving success with my team manager.
  • Onboarded and established relationships with our partners and sellers.
  • Developed comprehensive system requirements and workflow documentation.
  • Performed extensive testing to validate the functionality of our systems and feature implementations.
  • Recruited and trained support team members.
  • Collaborated closely with integrations team to enhance technical understanding of API integrations.
  • Implemented strategies to enhance support department performance in workload management, time management, result measurement, and more.

Flow Manager

Fyndiq AB
Stockholm
08.2012 - 04.2016
  • Successfully initiated and managed various start-up projects
  • Established clear and concise system requirements to guide development and testing processes.
  • Experienced in onboarding CRM and other systems
  • Recruited team members for B2B support
  • Delegated and prioritized tasks on a daily basis.
  • Handled customer escalations from B2C.
  • Created weekly reports for the team manager.
  • Collaborated weekly with closely linked departments in meetings.
  • Collaborated with legal partners to create comprehensive educational material for managing matters related to product safety, branding, licenses, marketing, and more.

Office Manager

Support Payzone
Stockholm
12.2010 - 09.2012
  • Managed office spaces and reception on a daily basis
  • Managed booking for meeting rooms and ensured a seamless scheduling process.
  • Handled incoming calls and visitors.
  • Planned and organized a variety of internal events.
  • Managed procurement of supplies.
  • Assisted in the completion of various administrative duties for the finance department
  • Provided technical support for payment terminals

Education

Front End Developer 2022-2024 -

Medieinstitutet AB
Stockholm
06.2024

Skills

  • Customer relations
  • Onboarding
  • Start-up
  • Team Leadership
  • Javascript
  • Nextjs
  • React
  • Typescript
  • Redux
  • Vue
  • CSS
  • Sass
  • Tailwind
  • HTML
  • UX Design
  • SQL
  • NoSQL
  • Postgres
  • GraphQL
  • RESTful APIs
  • Jest
  • Cypress
  • Unit testing
  • E2E testing
  • Scrum Framework
  • CRM
  • Docker
  • CI/CD
  • GitHub
  • Jira
  • Photoshop
  • Figma
  • Socketio
  • VS Code

Languages

  • English Proficient
  • Swedish Native

Courses

  • Math NTI School 2020
  • Business Economics Astar 2021
  • Web development Astar 2021

Timeline

Front End Developer Intern

Oneflow AB
10.2023 - 05.2024

Customer Success Manager

Afound
08.2016 - 09.2019

Flow Manager

Fyndiq AB
08.2012 - 04.2016

Office Manager

Support Payzone
12.2010 - 09.2012

Front End Developer 2022-2024 -

Medieinstitutet AB

Similar Profiles

CREATE PROFILE
Veronica Bergström