Venkatasubramaniam P
Technical Information Lead
Chennai,TN
Summary
Having 8+ years of overall experience in Technical publication, demonstrated customer focus, quality deliverables, writing, editing & illustration skills along with team handling capabilities. To possess a managerial position in an organization to showcase my technical knowledge with a strong leadership and interpersonal qualities and improve as a professional leader.
Overview
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Technical Information Lead
ESAB India Pvt Ltd
Chennai, Tamil Nadu
07.2018 - Current
- Lead the technical publication team to create Spare parts, Service & Troubleshooting, Operation & Maintenance and Quick Start Guide manuals
- Collaborate with Product/Project management from Sweden & Texas to align for NPI projects and ECO requests
- Involve in New Product development gateway reviews to discuss the resource allocation, project timeline and to gather technical information in an Agile environment (JIRA)
- Engage with Technical writers and Illustrators to deliver the project on time after reviewing
- Contribute flawless deliverables of manuals in 26 EU languages within project deadline
- Vendor management for Metadata information project to upload the manuals on to ESAB manual site
- Embrace innovation to increase efficiency as a part of continuous improvement (3D PDFs, Service animation video)
Senior Parts Information Illustrator
Caterpillar India Pvt Ltd
Chennai, Tamilnadu
08.2013 - 07.2018
AR Modelling:
- Built a required system for Troubleshooting & Parts search and optimize the size of the systems by converting into a Retopology model in 3Ds Max 2015 with low poly counts
- Create the complete model as .FBX file to be compatible in Unity 3D interface for Augmented Reality via Caterpillar Technician App
Parts Information Illustrator:
Projects worked : Trucks, Excavators, Wheel Loader, Engines & Gen-Sets, Pavers, Tele-handlers and Track type tractors
- Headed a team of 6 employees and manage the workload among to meet due dates of the projects
- Create the new or update the existing 3D/2D Illustration graphic using Creo Parametric, Vis-Mockup and Canvas software
- Understand the Engineering changes and customer feedback to update the graphics to the latest change level
- Embed the graphics to the part listing in WindChill platform (CMS)
Parts Information Author
Caterpillar India Pvt. Ltd
Chennai, Tamilnadu
09.2012 - 08.2013
- Create & update the Spare Parts list (BOM) as per the Engineering change notices (ECN) using XML Editor
- Determine the serviceability of the parts by referring Authorization database
- Notify the drawing changes between the Engineering prints & the existing illustrated graphics to update it to the latest
- Add the Effectivity & Serial number prefix that affects the respective variants for traceability
- Analyze the customer feedback and revise the manual to maintain the customer focus and consistency.
Education
Bachelor of Engineering - Mechanical Engineering
08.2008 - 04.2012
- Graduated with 7.7 GPA
- Thesis: Extraction of fuel from waste plastics by Pyrolysis process and performance analysis on C.I engine
- Elected as Secretary for Mechanical department in 2008
- Elected as Vice-Captain of Collegiate Football team
HSLC - Computer Science
06.2007 - 03.2008
- Graduated with 85.5%
SSLC -
06.2005 - 04.2006
- Graduated with 84.5%
Skills
Illustrated Parts Catalogue (IPC)
undefinedLeadership experience
- Leading the ESAB documentation team in India on project-wise
- Successful vendor management with LTTS, Chennai and Semcon, Sweden
- Led the team of Augmented Reality (AR) project first time in India with Peoria, NA
- Being a SME, handled the team’s quality metrics in accordance with the organizational goal
- Developed and took charge of a training plan for India to the new joiners
- Involved in the project to improve the Productivity of the team in collaboration with Peoria, NA
- Extended the expertise in recruiting the new agency Illustrators for Technical assessment Achievements
Additional Information
- Delivered the manuals on time in collaboration with Semcon successfully
- Introduced 3D PDF & Service video animation deliverables via SolidWorks Composer
- Revised one of the Caterpillar Illustration Standards to enhance the Customer focus
- Created an Automation for Phantom Masking in Canvas 14 which reduced the time consumption up to 80% of manual repetitive actions
- Optimized a process to show the internal parts in the graphics which saved 64% of manual time
- Explored an option to perform Multi-files download in Teamcenter and saved 40% of idle time
- Recognized for the creation of Quality checklist which helped the team’s quality to increase exponentially from 90% to 98%
- Awarded as Quality Topper in the year of 2015 with 99.5% as an average
- Achieved highest production per week (77 / 23) in the month of March 2016
- Nominated as a Finalist for the Caterpillar Excellence Award 2017 for CAT Technician App
- Participated in Annual Continuous Improvements (ACI) in Caterpillar & awarded 50$ Projects
Software known
Tech-Publication: Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Arbortext Editor, SolidWorks Composer 2018
2D/3D Modelling: AutoCad, SolidWorks Standard, Creo Illustrate, Autodesk 3Ds Max
MS Office: Word, Excel & Powerpoint
Timeline
Technical Information Lead - ESAB India Pvt Ltd
07.2018 - Current
Senior Parts Information Illustrator - Caterpillar India Pvt Ltd
08.2013 - 07.2018
Parts Information Author - Caterpillar India Pvt. Ltd
09.2012 - 08.2013
SKR Engineering College - Bachelor of Engineering, Mechanical Engineering
08.2008 - 04.2012
St. Vincents Matric. Hr. Sec. School - HSLC, Computer Science
06.2007 - 03.2008
Priya Matric. Hr. Sec. School - SSLC,
06.2005 - 04.2006