Veera Venkata Satyanarayana Nunna
Summary
- Strong experience in DevOps and CI/CD, including building GitHub Actions pipelines to automate Genesys Architect call flow migrations, reducing manual effort and deployment time by over 90%.
- Skilled in integrating Spring Boot with CI/CD to generate call flow dependencies and streamline configuration across environments.
- Results-driven Test Lead with 8+ years of experience in Agile testing, automation, and test strategy across diverse domains.
- Proficient in manual and automated testing, TDD/BDD, and driving continuous testing within Agile frameworks like Scrum and SAFe.
- Strong experience integrating test automation into CI/CD pipelines using Jenkins, GitHub Actions, and Azure DevOps to improve quality and release speed.
- Hands-on expertise in web automation with Selenium, desktop app automation using TestComplete, and IVR automation using Azure Communication & Cognitive Services.
- Proven ability to lead cross-functional teams, collaborate with stakeholders (Scrum Masters, Product Owners, Developers), and drive test process improvements.
- Adept at tracking quality metrics, managing test risks, and building scalable automation solutions that boost system performance and reliability.
Overview
18
18
years of professional experience
Work History
Technical Architect
Infosys
05.2023 - Current
- Designed and implemented a CI/CD pipeline using GitHub Actions and Azure DevOps to automate the migration of Genesys Architect call flows across environments, eliminating manual steps and reducing migration time from multiple days to just minutes. This solution integrated with a Spring Boot tool to auto-generate required dependencies for each flow, significantly increasing deployment efficiency.
- Built, designed, and delivered the CCTAF (Contact Center Test Automation Framework) from scratch using Java, Selenium WebDriver, TestNG, and Maven, following the Page Object Model design pattern.
- Developed test automation for Genesys Web Agent Desktop and IVR applications, covering call initiation, menu navigation, response validation, and report generation.
- Integrated the framework with Jenkins and GitHub Actions for CI/CD, enabling parallel execution and reducing regression testing time significantly.
- Achieved automation of 200+ test cases, improving test coverage, speeding up delivery cycles, and cutting manual regression testing effort by over 60%.
- Developed custom tools using Spring Boot and Azure Cognitive Services for speech-to-text transcription of recorded calls, enabling automated verification of IVR responses.
- Took ownership of the automation lifecycle, leading the test automation team, mentoring junior engineers, and training developers on framework usage and best practices.
- Participated actively in Agile Scrum ceremonies, ensuring alignment with test strategy, continuous improvement, and delivery of high-quality releases.
Technology Lead
Infosys
05.2020 - 04.2023
- Involved in design and development of test automation framework using the selenium Webdriver.
- Develop maintainable test automation tools and automated test suites in response growing feature sets and customer requirements.
- Actively Participate in scrum meetings.
- Worked on creating various solutions in the organization which drive test automation without requiring commercial off the shelf tools.
Senior Software Engineer
Genesys
03.2016 - 09.2020
- Developed maintainable test automation tools and automated test suites to meet growing feature sets and customer requirements.
- Developed Windows GUI test automation framework for Genesys PureConnect product using TestComplete with JScript.
- Automated 500+ test cases using Selenium, WebDriver, TestNG, and C#.
- Integrated automation tools with Jenkins, enabling continuous integration and efficient execution of automated tests.
- Contributed to the development of server-side components in the Genesys PureConnect product using C++ and C#.
- Took ownership of Genesys automation and led various automation teams, providing mentoring and guidance as required.
Test Lead
Cigniti technologies
10.2014 - 03.2016
Software Engineer
Magna InfoTech
06.2014 - 09.2014
Product Test Engineer
CSC
05.2007 - 06.2014
Education
Bachelor of Computer Applications -
Indira Gandhi National Open University
12.2005
Certificate In Computing - undefined
Indira Gandhi National Open University
12.2023
Diploma of Computer Applications - undefined
Small Industries Service Institute
05.2001
Skills
- Java
- Jenkins
- Selenium
- Spring boot
- C#
- VB Net
- Test Complete
- Java Script
- VB Script
- TestNG
- SQL Server
- Oracle
- Bitbucket
- Pipeline Scripts
- Docker
- Selenium Grid
- Nodejs
Languages
English
Timeline
Technical Architect
Infosys
05.2023 - Current
Technology Lead
Infosys
05.2020 - 04.2023
Senior Software Engineer
Genesys
03.2016 - 09.2020
Test Lead
Cigniti technologies
10.2014 - 03.2016
Software Engineer
Magna InfoTech
06.2014 - 09.2014
Product Test Engineer
CSC
05.2007 - 06.2014
Certificate In Computing - undefined
Indira Gandhi National Open University
Diploma of Computer Applications - undefined
Small Industries Service Institute
Bachelor of Computer Applications -
Indira Gandhi National Open University
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