Upendo Sauli Urassa

• Scheduling appointments, maintaining an events calendar, and sending reminders.
• Make travel arrangements.
• Monitoring a reporting manager’s email and responding if required.
• Copying, scanning, and faxing documents, as well as taking notes.
• Entering data, maintaining databases, and keeping records.

• Prepared variety of different written communications, reports and documents.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Increased customer satisfaction by resolving issues.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Worked with customers to understand needs and provide excellent service.
• Used Microsoft Word and other software tools to create documents and other communications.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Utilized personal and professional networks to identify, acquire and manage new clients.
• Organized and attended meetings, including compiling all related documents and reports.
• Displayed absolute discretion at handling confidential information.
• Maintained appropriate filing of personal and professional documentation.
• Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.

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• Planned and executed events and marketing programs.
• Planned and carried out successful marketing events.
• Composed daily posts for social media and helped build presence for Sampaguita Beach Resort on Facebook.
• Co-ordinate campaigns across digital media, social media, online and EDM platforms for internal and external communications, including e-newsletter, diary app and etc