Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Websites
Volunteer Experience
References
Timeline
Generic

Thierry Mugabe

Herrljunga,Västra Götaland

Summary

As an IT Project Manager and Data Scientist, I bring a strong combination of technical and management skills, backed by over 10 years of experience in the IT field. I specialize in leading data-driven projects, managing cross-functional teams, and delivering innovative solutions that align technology with business objectives.

Overview

15
15
years of professional experience
1
1
Certification

Work History

IT Project Manager Intern

Forsway
Skövde
03.2025 - Current
  • The focus of this project is to translate theoretical knowledge in IT project management into a practical framework aimed at bridging Africa's digital divide. Through my role at Forsway Scandinavia AB, I'm exploring how Internet Service Providers, telecom operators, and content distributors can leverage Forsway's hybrid broadband technologies particularly the Odin F-60 router and Mimir Gateway to deliver high-speed, cost-efficient internet across underserved regions.

Product Owner

Scouth AB
12.2021 - 08.2023
  • Led the full product lifecycle of https://trainingpass.com/ from implementation to deployment in an Agile setup. I defined the product vision, roadmap, and strategy in close collaboration with stakeholders.
  • Worked daily with the development teams using Jira, Trello, and Microsoft Teams to plan and refine sprints, resulting in a 25% reduction in development time and a 15% increase in team productivity. Ensured scalable solutions by leveraging a strong technical background, avoiding inefficient implementations.
  • Managed cloud migration and workflow automation projects, maintained clear stakeholder communication, and supported go-to-market strategy, sales training, and ongoing product development.

I.T& Communications Manager

Global Humanitarian and Development Foundation
Kigali
07.2015 - 12.2018
  • As IT and Communications Manager at GHDF, I led digital strategy and communication efforts across major humanitarian projects backed by the U.S. Embassy, UNICEF, and UNHCR. I drove the creation of the organization’s website, annual reports, and profile, achieving a 70% boost in online engagement and ensuring 100% compliance with visibility standards. I played a key role in implementing the SAFI (Sustainable Access to Financial Services for Investments) project, where 100% of refugee trainees completed ICT and financial literacy training, with over 90% joining savings groups. I also supported WASH project communications for 67,000+ beneficiaries, helping drive a 92% improvement in hygiene compliance. My adoption of digital tools accelerated reporting cycles by 45%, enhanced KPI tracking, and strengthened donor confidence through an improved documentation workflow.

Registration Officer

UNHCR, the UN Refugee Agency in Rwanda
05.2012 - 07.2015
  • Registering refugees and Asylum seekers into UNHCR Global registration system (proGres).
  • Capture the photo and finger print
  • Recording and reporting number of persons and households received/attended on daily basis and case file arrangements and other related functions.
  • Organizing waiting areas
  • Information dissemination
  • Interviewing and interpretation
  • Facilitating case referrals between the desk

Customer Service Consultant

MTN Rwanda
04.2010 - 04.2012
  • Inbound and outbound calls and respond to emails
  • Handle customer inquiries both telephonically and by email
  • Research required information using available resources
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Enter new customer information into system
  • Update existing customer information
  • Process orders, forms and applications

Education

Master of Science - Data Science

University of Skövde
Sweden
06.2025

IT Project Manager - Project Management

TUC Yrkeshögskola
Sweden
06.2025

BBA - Business And Information Technology

UTB
Kigali, Rwanda
01-2015

Skills

Project Management

  • Project Management Tools: Microsoft Project, Jira, Trello, Teams
  • Methodologies: Waterfall, Agile, Scrum
  • Planning & Analysis: Gantt Charts, WBS/PBS/RBS, Milestone Tracking, Flows/Diagrams
  • Business and Communication: Stakeholder Analysis, Communication Plans, SWOT, Budgeting
  • Leadership: Team Development, Conflict Resolution, Cross-Functional Collaboration

Data science tools:

Languages: Python, SQL, R,Scala

Frameworks: Pandas, Numpy, Scikit-Learn, Matplotlib

Data analysis Tools: Power BI,Tableau, Spotfire

Platforms: PyCharm, Jupyter Notebook, Visual Studio Code

Soft Skills: Rapport Building, Strong Stakeholder Management, People Management, Excellent Communication

Affiliations

Data Science

Forest fire detection

This study implements a machine learning pipeline to predict forest fire burned areas using meteorological and fire weather index data. A neural network (64-32-1 architecture) trained on a preprocessed UCI dataset achieved 75–85% R², with deployment via Flask and MLflow. The model excels in predicting small fires, aiding firefighting resource allocation

I created an app with streamlit, ‘’ https://fire-detect.onrender.com/ ’’ I hosted the App on render and i saved my code on github (https://github.com/ThierryMug/fire-detect)

2. Customer segmentation using clustering techniques

Purpose: The goal of this project is to analyze customer data from a mall dataset by applying various clustering techniques to segment customers based on their characteristics, such as age, annual income, and spending score. The project aims to evaluate the performance of different clustering algorithms (e.g., K-Means, BIRCH, DBSCAN), and derive meaningful insights about customer behavior and preferences

The project provides actionable insights into customer segmentation, enabling targeted business strategies

LINK: https://github.com/ThierryMug/Clustering-Assignment/blob/main/DS24-Clustering-a24thimu.ipynb

IT Project Management

1. Degree project: "Hybrid broadband with Forsway: Strategies for connecting underserved regions through technology and business models.

The work combines strategic planning with hands-on technical analysis. This involves mapping current connectivity gaps, evaluating local infrastructure constraints, and designing deployment blueprints tailored to regional challenges. The solutions I am formulating are grounded in real-world feasibility, such as using DVB-T2 infrastructure or low-cost satellite dishes combined with terrestrial GSM/4G for uplink, offering a practical alternative to expensive VSAT setups. The overall aim is to demonstrate how these hybrid models can be commercialized sustainably, supporting both public and private sector objectives for digital inclusion and economic development.

https://forsway.com/welcoming-forsway-intern-thierry-mugabe/

2. Ongoing Project :

I am developing a platform focused on delivering high-quality IT services, specifically software testing, quality assurance, and customer support, to help businesses enhance the reliability and performance of their digital products

https://nordicvirtual.com/

Certification

  • Certified Scrum Product Owner (CSPO)
  • UNHCR,The Framework for Implementing with Partners

Languages

Kinyarwanda
First Language
English
Advanced (C1)
C1
French
Advanced (C1)
C1
Swedish
Upper Intermediate (B2)
B2

Volunteer Experience

  • Frontliner

     Sweden for UNHCR, Jul 2019 - Mar 2020 · 9 mos, Gothenburg, Sweden

  • Frontliner

   Naturskyddsföreningen (SSNC) · Contract · Mar 2020 - Apr 2020 · 2 mos · Gothenburg, Vastra Götaland County, Sweden

References

  • Moreno Cruz Jacob Raul/ Engineer at Volvo Truck.

    Tel:0739021345

  • Emmanuel Osimosu/Software Engineer at Volvo Cars

     Tel:0733854950

Timeline

IT Project Manager Intern

Forsway
03.2025 - Current

Product Owner

Scouth AB
12.2021 - 08.2023

I.T& Communications Manager

Global Humanitarian and Development Foundation
07.2015 - 12.2018

Registration Officer

UNHCR, the UN Refugee Agency in Rwanda
05.2012 - 07.2015

Customer Service Consultant

MTN Rwanda
04.2010 - 04.2012

Master of Science - Data Science

University of Skövde

IT Project Manager - Project Management

TUC Yrkeshögskola

BBA - Business And Information Technology

UTB
Thierry Mugabe