Tanu Kumar

Program Development & Management: Established and successfully led a student exchange program with Canada, which operated for 6 years.

Administrative Leadership & Support: Managed school intake, created rosters/schedules for students and teachers, and recorded meeting minutes.

Event Organisation: Coordinated internal and external parties to organise events such as Parent-Teacher Association evenings, yearly staff kick-off events, Christmas parties, year-end staff events, HQ meetings with relevant staff, and hosted the 5-school meet at our school once per academic year.

Team Leadership & Training: Trained and mentored new administrative staff, ensuring smooth transitions and consistent quality in school operations. Also responsible for onboarding new international teaching staff.
Operational Management: As head administrator, I played a central role in coordinating key activities throughout the academic year, ensuring smooth day-to-day school operations.
SchoolSoft and GDPR Compliance: Maintained all student records on SchoolSoft and ensured all parent-student communications were handled in a GDPR-approved system.
School Correspondence: Solely responsible for handling all postal correspondence on behalf of the school, and served as the primary point of contact for publishing information on the school platform for students and parents.

Role: Senior Marketing Manager

Responsible for marketing healthcare products and services.

Managed direct marketing initiatives and sales nationally for the North and East regions, contributing to 60% of the business.

Organised sales conferences and meetings, managed corporate and regional marketing teams across the country, and reported directly to the Group Managing Director.

Coordinated with advertising agencies, PR firms, promotion organisers, merchandisers, and market research companies to ensure smooth implementation of marketing strategies, including functional reporting of the Media Planner and Online Planner.

Led strategic alliances and corporate tie-ups at national and regional levels, considering region-specific consumer needs.

Conceptualised and executed marketing campaigns across 150 outlets in 75 cities.
Played a key role in securing large corporate deals with ABN AMRO, HSBC, AMEX, Taj Online, and others.

Received the Employee Achievement Award in 2007.

Issuance of tickets and fare calculations for the
step-in guests.

Liaison with travel agents for ticket validations.