Tamara Yemets

• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
• Arranged travel all kinds of transportation and accommodation for individuals and groups, such as seafarers (seaman fares) taking into account special clients needs.
• Provided customers with best deals and well-researched travel options while improving customer satisfaction ratings.

Private entrepreneur (floral business)

• Managed purchasing, sales, marketing and customer account operations efficiently.

• Dealing with all marine crew related maters (full and partly full management), including recruiting process, working with data base, communication with Shipowners (Operating Managers) and port Agents , visas and flag-state documents applying, travel arrangements, pre-joining assistance etc.

• Providing any kind of assistance to Crewing Managers, specifically working with data base updating and searching for suitable candidates.

• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

• Assisted counsel in preparing answers, providing documentation, and information for discovery request.