Taha Javaid
Halmstad
Summary
Proven leader with extensive experience at Max Burgers AB, adept in planning and analytical thinking. Excelled in enhancing operational efficiency and customer satisfaction, achieving significant improvements. Skilled in team collaboration and customer engagement, I bring a track record of developing innovative strategies to drive success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Biträdande Restaurangchef
Max Burgers AB
Halmstad, Sweden
06.2023 - Current
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Optimized profits by controlling food, beverage and labor costs.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Coached staff on strategies to enhance performance and improve customer relations.
- Delegated work to staff, setting priorities and goals.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Driftledare
Max Burgers AB
Halmstad, Sweden
09.2019 - 05.2023
- Coordinated weekly staff scheduling to ensure adequate coverage during peak business hours.
- Developed training materials and conducted ongoing training sessions for new hires and existing employees.
- Audited daily ticket times to ensure accuracy of order preparation times by kitchen staff.
- Managed opening and closing duties to facilitate restaurant operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
HR and Administration Manager
Manama Packaging Industry
Manama, Bahrain
11.2015 - 01.2018
- Managed the recruitment process by sourcing candidates, conducting interviews and onboarding new hires.
- Developed and implemented recruitment strategies to attract qualified candidates.
- Provided guidance on labor law compliance issues (LMRA and International Law)
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Conducted background checks and reference checks of prospective employees.
- Created job postings, tracked applicants and maintained applicant database.
- Ensured compliance with organizational policies and procedures as well as applicable laws and regulations.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Used data and analytics to improve company processes for recruitment, selection and onboarding.
- Suggested promotions and wage increases according to employee performance.
Sales Associate
Big Bird Foods
Lahore, Pakistan
11.2013 - 09.2015
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Developed promotional strategies to increase sales volume.
- Collaborated with management teams to develop innovative marketing strategies.
- Analyzed customer feedback data to recommend improvements in service quality.
Warehouse Worker
Transmec
London, United Kingdom
01.2011 - 02.2013
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Assembled orders according to customer requests.
Education
Master of Science - Civilekonom Med Inriktning Ledarskap
Högskolan I Halmstad
Halmstad09-2020
Bachelor of Science - Economics
University of London
London08-2013
Skills
- Planning
- Social perceptiveness
- Dependable and responsible
- Teamwork and collaboration
- Good Telephone Etiquette
- Written communication
- Analytical thinking
- Multitasking Abilities
- Time management
- Relationship building
- Customer Engagement
Affiliations
- Hälsa och fitness entusiast
- Älskar att spela utomhussporter, särskilt cricket
Languages
Urdu
First Language
English
Proficient (C2)
C2
Swedish
Advanced (C1)
C1
Accomplishments
- Best Restaurant Management Award 2024 (från alla Max Burgers runt om i världen)
- Published A Research paper "A Comparative Study of Chinese and Western MBA Programs" - International Journal of Chinese Education
Certification
- Leadership Certification Max Burgers
- ISO 14001 Certifications
- NCC Computer Pioneers (MS Office)
- Supply Chain Courses
- Human Resource certificate
References
References available upon request.
Timeline
Biträdande Restaurangchef
Max Burgers AB
06.2023 - Current
Driftledare
Max Burgers AB
09.2019 - 05.2023
HR and Administration Manager
Manama Packaging Industry
11.2015 - 01.2018
Sales Associate
Big Bird Foods
11.2013 - 09.2015
Warehouse Worker
Transmec
01.2011 - 02.2013
- Leadership Certification Max Burgers
- ISO 14001 Certifications
- NCC Computer Pioneers (MS Office)
- Supply Chain Courses
- Human Resource certificate
Master of Science - Civilekonom Med Inriktning Ledarskap
Högskolan I Halmstad
Bachelor of Science - Economics
University of London
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