Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Swati Choube

Swati Choube

Summary

  • An IT Project Management Professional with 6+ year of experience in IT project management and technical support, adept in all stages of project life cycle, coupled with strong domain knowledge of Banking Data Processing and IT support.
  • Worked in Agile and Scrum methodologies, good experience in Change Impact Analysis, identified potential consequences of a change, and estimated what needs to be modified to accomplish the change.
  • Good analytical skills to Automate complex tasks to save effort and time.
  • Strong collaboration, team building, interpersonal, communication skills with the ability to grasping new technical concepts quickly & productively utilizing the same.
  • Transitioned partial and full teams from other Vendors/Consultants/FTEs with minimal business impact. Handling all the Customer and IT Escalations, Carrying out planned events.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Coordinator

Volkswagen Group Sverige
08.2023 - Current
  • Acting as a liaison between various departments to facilitate effective communication and collaboration. This includes, but is not limited to, coordinating meetings, gathering input from various stakeholders, and ensuring alignment between teams.
  • Collecting, analyzing, and interpreting data to generate reports and insights that support decision-making and business planning.
  • Coordinating activities between Sales and IT.
  • Identifying process inefficiencies and suggesting improvements to enhance productivity, efficiency, and quality.
  • Assisting in coordinating day-to-day operational activities across different departments. This includes, but is not limited to, helping streamline workflows, improving processes, and ensuring smooth business operations.
  • Assisting in the management of customer assessment templates, framework agreements, and other administrative tasks.
  • Providing support to our agents in their daily fleet business.

Substitute Preschool Teacher

Imagination International
01.2020 - 12.2021
  • My role was to look after the children, engage them in activities, educate them in play way method
  • Help children in In-schooling and coordinating with parents.

Project Coordinator/Business Analyst

Intelliglobe Consulting
01.2016 - 06.2018
  • Provide technical project support on the Banking risk and trading products
  • In cooperation with the customer and vendor support engineers perform advanced troubleshooting in customer critical services, while taking responsibility over and continuously evaluate risk and solutions and support issues during software integration projects
  • Gathered requirements for ongoing projects and organized details for management use.
  • Follow up projects, jira task and escalations within Morgan stanley and making sure that the customer experience is kept in focus through resolution process
  • Ensuring all project communications are timely, accurate and professionally structured to meet varying stakeholder needs
  • Managing multiple project task under the future service program.
  • Collaborated with project leaders to comply with accounting needs for project maintenance requirements.

Co-Ordinator

Tree House Convent
07.2013 - 01.2016
  • Gathered and analyzed information: Collected relevant project data, analyzed it, and identified key requirements for the project
  • Facilitated communication and clarification: Scheduled daily meetings and workshops with the school team to ensure clear understanding of requirements and address any questions or concerns
  • Implemented automated pay slip processing: Led the implementation of an automated system for processing pay slips, improving efficiency and accuracy in the process.
  • Kept projects on schedule by managing deadlines and adjusting workflows.

Education

Master - Finance

Nagpur University
India

Bachelor - Finance (Computer Application)

Nagpur University

Skills

  • Technical Proficiency:- SQL, Unix
  • Tools:- Service Now, Jira Kanban/Scrum Board
  • Microsoft Excel,Powerpoint
  • Product Development
  • Team Coordination
  • Technical Support and Analysis
  • Program Management
  • Requirements Writing
  • User Acceptance Testing (UAT)
  • Management Skills

Certification

  • Business Analysis Foundations
  • Project Management Foundations

Timeline

Business Coordinator

Volkswagen Group Sverige
08.2023 - Current

Substitute Preschool Teacher

Imagination International
01.2020 - 12.2021

Project Coordinator/Business Analyst

Intelliglobe Consulting
01.2016 - 06.2018

Co-Ordinator

Tree House Convent
07.2013 - 01.2016

Master - Finance

Nagpur University

Bachelor - Finance (Computer Application)

Nagpur University

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Swati Choube