Svitri Magnusson
Freiburg Area
Summary
With over five years of experience in the biopharmaceutical industry, I specialize in integrating emergent technologies like Virtual Reality (VR) into training and operational workflows. My journey has uniquely positioned me to understand VR training tools from multiple perspectives—initially supporting their adoption at Cytiva and later driving implementations at realworld one. I'm passionate about new technologies and their real-world applications, including large language models. I'm always eager to explore innovative solutions that can make a meaningful impact.
Overview
5
5
years of professional experience
Work History
Customer Success Manager
Realworld One
01.2024 - Current
- Drive global implementation of VR training (SaaS) for leading biopharmaceutical clients.
- Interface between customers and internal interdisciplinary project teams to align product vision.
- Verify training content with subject matter experts.
- Manage client relationships through regular check-ins and project updates.
- Responsible for creating and maintaining Project Requirement Documents.
XR Consultant for Cytiva
AFRY
08.2020 - 12.2023
- Pioneered emergent VR technology adoption with stakeholders to develop a life science training portfolio (Chromatography, Mixers, Bioreactors).
- Established a global VR infrastructure valued at approximately €100k.
- Provided technical support to account managers and internal trainers.
- Conducted in-person demos for major Cytiva clients and trade shows.
- Contributed to the commercial strategy for new Cytiva service.
- Gained in-depth understanding of Life Science portfolio and biopharma workflows.
- Participated in two Innovation Accelerator projects that received funding.
Human - Computer Interaction Designer
GE Healthcare Life Sciences
06.2019 - 10.2019
Developed a concept product interface for a Cytiva prototype under Industrial Design.
Education
Master of Science - Human - Computer Interaction
Uppsala University
04.2001 -
Bachelor of Science - Cognitive Science
Umeå University
04.2001 -
Skills
- Project Management
- Customer Service Management
- Customer Relations
- Jira
- MS Office
- Customer Relationship Management
- IT-Support
Additional Information
- Strong interest for new technologies and their application including large language models.
- Created an AI Large Language Model initiative, use cases and timeline under Inside Startup Initiative.
- Participated Discovery Matters Podcast by Cytiva.
- Participated in two Innovation Accelerator projects in Cytiva that got funding.
Languages
English
Proficient
C2
Swedish
Proficient
C2
Lithuanian
Advanced
C1
German
Beginner
A1
Timeline
Customer Success Manager
Realworld One
01.2024 - Current
XR Consultant for Cytiva
AFRY
08.2020 - 12.2023
Human - Computer Interaction Designer
GE Healthcare Life Sciences
06.2019 - 10.2019
Master of Science - Human - Computer Interaction
Uppsala University
04.2001 -
Bachelor of Science - Cognitive Science
Umeå University
04.2001 -
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