SVITLANA IVACHEVA
Seville
Summary
Knowledgeable Administrator with solid background in administrative functions, including office management and staff coordination. Successfully streamlined office operations, enhancing productivity and efficiency. Demonstrated proficiency in problem-solving and maintaining effective communication within teams.
Overview
16
16
years of professional experience
Work History
Administrator
FIX ORTHODONTICS, S.L.
01.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Contributed to significant reduction in operational costs by negotiating better rates with office supply vendors.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Directed shipping and receiving of wide range of products daily.
- Streamlined purchase order processes by implementing efficient systems and procedures.
- Reduced stock discrepancies by conducting thorough inventory audits and updating records accordingly.
Administrator
LUQUE PEREZ, S.L.
01.2021 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Reconciled account files and produced monthly reports.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Prepared monthly and deliverable-based invoicing.
Interpreter
OFILINGUA, S.L.
03.2023 - 06.2024
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Receptionist
HOTEL POSADA DE LUCERO
04.2024 - 04.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Receptionist
VEOAPARTMENT, S.L.
04.2023 - 05.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained confidentiality of information regarding clients and company.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Manage chinning staff
Receptionist
HOTEL CASA PALACIO DON PEDRO
01.2018 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Receptionist
Apartments
06.2018 - 08.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Practice Administrator
Lawyer Office
06.2018 - 07.2018
- Participated in monthly close procedures by reconciling general ledger accounts, leading to accurate financial reporting.
- Enhanced overall financial accuracy by diligently maintaining organized records of all transactions and supporting documents.
Shop Assistant
TIENDA SEVILLARTE
10.2017 - 01.2018
- Atención al cliente, reposición de mercancía, manejo de la caja, consulta e información de mercancía
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Organized shelves to remove slow moving items and add new merchandise.
- Collected payment by cash, debit or credit card
Interpreter Volunteer
CEAR
06.2016 - 09.2016
- Enhanced communication by accurately interpreting and translating complex legal documents for Spanish-speaking clients.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Communicated with clients to understand interpreting needs and provide best service possible.
Accounting Assistant
Global Technology S.L. Y VRIP Toda Ucrania S.L.
09.2008 - 08.2009
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
Education
Gestión Administrativa y Recepción al cliente - Administrative Management And Customer Reception
San Ildefonso Academy
Seville, Spain06-2018
MBA - Accounting And Auditing
Public University of Agriculture And Technology
Ukraine06-2008
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- Administrative support
- Decision-making
- Team building and leadership
- Team collaboration
- Conflict resolution
- Schedule coordination
- Bookkeeping
Driverlicense
B, 07/01/24
Languages
Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
English
Upper intermediate (B2)
Timeline
Receptionist
HOTEL POSADA DE LUCERO
04.2024 - 04.2024
Receptionist
VEOAPARTMENT, S.L.
04.2023 - 05.2023
Interpreter
OFILINGUA, S.L.
03.2023 - 06.2024
Administrator
FIX ORTHODONTICS, S.L.
01.2023 - Current
Administrator
LUQUE PEREZ, S.L.
01.2021 - Current
Receptionist
Apartments
06.2018 - 08.2018
Practice Administrator
Lawyer Office
06.2018 - 07.2018
Receptionist
HOTEL CASA PALACIO DON PEDRO
01.2018 - 12.2022
Shop Assistant
TIENDA SEVILLARTE
10.2017 - 01.2018
Interpreter Volunteer
CEAR
06.2016 - 09.2016
Accounting Assistant
Global Technology S.L. Y VRIP Toda Ucrania S.L.
09.2008 - 08.2009
Gestión Administrativa y Recepción al cliente - Administrative Management And Customer Reception
San Ildefonso Academy
MBA - Accounting And Auditing
Public University of Agriculture And Technology
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