SVETLANA TOPALYAN
Solutions Engineer
Strängnäs
Summary
Master graduate with experience in the high tech and banking industry. Constant learner. Team player, who is acutely attentive to customer needs. Ability to face big challenges and adjust to new cultures. Very flexible and open-minded. Curious mindset. Excellent communication skills and extensive experience working with clients and partners.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Solution Engineer
Oneflow
Stockholm
08.2023 - 11.2023
- Collaborated with clients to define solution requirements.
- Provided direction and guidance to process improvements and established policies.
- Worked with customers for needs analysis and to determine vendor costs.
- Analyzed proposed technical solutions based on customer requirements.
- Salesforce,M364, Hubspot, Zapier, PublicAPI, PowerAutomate,Pipedrive etc.
Solution Architect
Dun & Bradstreet
Solna
09.2022 - 08.2023
- Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Created strong relationships with key decision makers as trusted consultant of Dun&Bradstreet product line.
- Worked closely with product teams to define and prioritize partner feature requests
- Created and implemented innovative business solutions to support corporate objectives.
Commercial Support Associate
Dun & Bradstreet
Solna
01.2022 - 09.2022
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Passionate about learning and committed to continual improvement.
Office manager
HJ Kök
Eskilstuna
05.2021 - 01.2022
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Relocation to Sweden
..
12.2020 - 04.2021
- Swedish language courses,
- Founded Swedish speaking club “Prata Svenska” in Clubhouse;
Master Studies
Kiel University
Kiel
10.2016 - 01.2020
- Seminar paper “The effectiveness of TURFs and the drivers of successful implementation study area- central region of Chile”
- Thesis “THE META-ANALYSIS OF EMISSION AND ECO-EFFICIENCY OF PORTS"
Loading assistant
Port of Kiel
Kiel
02.2017 - 08.2019
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
Relocation to Germany
..
04.2015 - 09.2016
- Application process to Universities
- IELTS language exam
- C1 German language courses
Project Manager
Bank Otkritie
Rostov-on-Don
01.2012 - 04.2015
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed project status updates to stakeholders and executive management.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
Investment consultant
Bank Otkritie
Rostov-on-Don
10.2012 - 01.2013
- Met and collaborated with existing and prospective clients to ascertain financial goals and provide recommendations on investment solutions.
- Established key procedures for teams preparing documentation, models and presentations.
- Contacted potential clients to pursue sales and gather funds.
- Collaborated with clients to develop customized investment portfolios.
Skills
Strategic thinkingQuality AssuranceSolid written and verbal communicator
Ability to analyze situation, identify potential shortcomings and modify
Know how to turn ideas into actionPersonal AccountabilityPersonal DriveConsistency and ReliabilityClient communication
Business solutions
Technical Analysis
Cloud services
Customer proposals
Process Analysis
Competitive assessment
Customer implementation
Education
Bachelor of Finance -
Master of Science - Environmental and Resource economics
10.2016 - 04.2020
Timeline
Solution Engineer - Oneflow
08.2023 - 11.2023
Solution Architect - Dun & Bradstreet
09.2022 - 08.2023
Commercial Support Associate - Dun & Bradstreet
01.2022 - 09.2022
Office manager - HJ Kök
05.2021 - 01.2022
Relocation to Sweden - ..
12.2020 - 04.2021
Loading assistant - Port of Kiel
02.2017 - 08.2019
Christian-Albrechts-Universität Zu Kiel - Master of Science, Environmental and Resource economics
10.2016 - 04.2020
Master Studies - Kiel University
10.2016 - 01.2020
Relocation to Germany - ..
04.2015 - 09.2016
Investment consultant - Bank Otkritie
10.2012 - 01.2013
Project Manager - Bank Otkritie
01.2012 - 04.2015
Rostov State Economics University - Bachelor of Finance,