Hi, I’m
Sutida Nosri
Executive Assistant
Bangkok,Wattana
Summary
Dynamic, entrepreneurial, versatile, and accomplished Executive Assistant professional showcasing 7+ years of experience spanning business administration, project management, and team leadership. Possesses a proven track record driving process improvement, cost savings, and customer satisfaction. Envisions opportunities for organizational growth & triggers change while championing innovation, efficiency, and excellence. Precise and concise communicator & listener, collaborator, and leader, spearheading diverse experts/ teams toward accelerated progress, tangible results, and rapid business value.
Overview
7
years of professional experience
Work History
MAGNIESWIM Bangkok, Thailand
Founder | Owner | Director
01.2021 - 06.2022
Job overview
- Analytical: Analyzed the competitive landscape extensively, identifying areas of differentiation and informing key strategic decisions through comprehensive evaluation of competitor landscape, identifying potential strengths and weaknesses.
- Marketing: Created comprehensive and effective product positioning strategies through extensive market research, customer feedback, and competitive analysis to drive product differentiation and stand out within crowded marketplace.
- Budgeting: Established and maintained budgets for all brand activities, ensuring efficient allocation of resources.
- SaaS Management: Spearheaded software-as-a-service (SaaS) platform management for eCommerce (Shopify), leveraging advanced analytics, automation, and industry best practices to optimize performance, increase efficiency, and drive growth.
DELSK BUSINESS (THAILAND) CO. LTD
Executive Assistant
03.2019 - 09.2019
Job overview
- Document Management: Produced and managed various types of documents and reports upholding accuracy, consistency, and adherence to company standards and guidelines, balancing all documentary requirements and deadlines simultaneously.
- Expense Management: Maintained exhaustive records of expenses and closely tracked all expenses, enabling timely and accurate processing & reimbursement, adopting proactive solutions-focused approach to resolving emergent discrepancies.
- Sales Reporting: Delivered informative sales reports to key stakeholders, providing comprehensive overview of channel activities and results; identified trends, patterns, & improvement areas to enrich & empower leadership decision-making.
- System Development: Developed and implemented Commission and Agreement Tracking system, internal tool to streamline outgoing commission tracking and payments, building in data accuracy and integrity to aid financial controls.
- Business Development: Contributed to range of face-to-face partnership events, including Exhibitions, Promotional Events, and Channel Partner meetups, building relationships with key partners, & introducing new business opportunities.
HIIP (THAILAND) CO. LTD
Operations Manager
04.2018 - 09.2018
Job overview
- Social Media Management: Recruited, managed, and collaborated with diverse range of social media Influencers, leveraging industry-relevant networking & negotiation to forge relationships, surge brand awareness, and drive engagement/ conversions.
- Team Leadership: Spearheaded development of comprehensive and fully integrated project management suite, overseeing team of talented developers to implement key features and functionality in flagship application; leveraged expertise and knowledge of industry practices to optimize project workflows, enhance collaboration, and streamline project delivery.
- Customer Engagement: Managed company's Facebook page and other social media channels, serving as primary point of contact for all customer inquiries, comments, and feedback.
- Produced demographic-specific social media content for weekly postings, employing strategic approach to maximize reach and engagement.
- Project Management: Collaborated closely with cross-functional teams, ensuring full projects staffing levels and resource allocation efficiency to meet campaign requirements, timelines, and budget constraints, overseeing all aspects of project planning, execution, and delivery while identifying, and addressing potential risks throughout project lifecycle.
GNC
General Manager
06.2017 - 01.2018
Job overview
- Team Management: Led sales floor activities, championing industry-leading customer service & resolving store-level issues while empowering team to exceed sales targets and consistently deliver exceptional service to maximize revenue & loyalty.
- SME: Engaged with customers by providing expert advice and guidance on product selection, features, and benefit; drew from expert knowledge of internal product portfolio and sales strategies, building authority to increased sales, and retention.
- Salesmanship: Suggested additional products and cost-effective alternatives to enhance service and satisfaction, utilizing bespoke communication and negotiation to upsell and cross-sell products and services, remediating all customer complaints, resolving issues, & overcoming objections to entrench optimal customer satisfaction and retention rates.
- Streamlined shelf audit processes by reducing day-to-day mini audits by 30%, ensuring product availability and placement, minimizing out-of-stocks, and maximizing sales potential
- Implemented personalized approach to customers' shopping experience; reduced returns by 23% over 3 months.
SENTURE LLC
Executive Assistant to CEO
01.2016 - 06.2017
Job overview
- Travel Coordination: Arranged travel for CEO via effective pre-planning & end-to-end consideration overall journey stages.
- Calendar Management: Spearheaded management of complex calendar, scheduling and coordinating all personal and corporate meetings and appointments for CEO & facilitating executive-level focus on business-critical priorities.
- Revitalized office efficiency through implementation of dynamic color-coded filing system, elevating document management processes and reducing clutter while introducing additional time-saving measures, such as task automation, delegation to team members, and improved communication channels, amplifying productivity and decreased costs by 20%.
CAELAN WRIGHT & ASSOCIATES CO., LTD
PA To Chief Executive Officer
05.2013 - 09.2015
Job overview
- Leadership: Directed and coordinated workflow among 5 CEOs and supervised performance of 3 support staff, fostering collaborative and goal-oriented work environment while ensuring efficient & prompt allocation of resources.
- Compliance: Formulated and executed company policies, procedures, and safety standards, upholding highest standards of cleanliness and safety for office and equipment, preserving secure and healthy workplace culture while minimizing risks.
- Process Improvement: Designed and implemented systems and procedures for general accounting and human resource functions, creating consistency and reducing incidence of human error.
- Pioneered 30% reduction in paper wastage by introducing "scan and save" method for filing old documents.
Education
City College of San FranciscoSan Francisco, California
Intensive English Programs (IEP) from English-as-a-Second-Language Education
05.2017
City College of New YorkManhattan, New York
Intensive English Programs (IEP) from English-as-a-Second-Language Education
10.2016
Phranakorn Rajabhat University Bangkok, Thailand
Bachelor of Science from Industrial Management Technology
07.2014
Skills
- Calendar Management
- Attention to Detail
- Research and Analysis
- Travel Coordination
- Multitasking
- Professionalism
- Communication
- Time Management
- Interpersonal Skills
- Organization
- Event Planning
- Confidentiality
- Problem-Solving
- Task Delegation
- Technical Proficiency
Accomplishments
Coaching Skills for Leaders and Managers, LinkedIn Learning.
IT Skills
Canva
G Suite
Google Analytics
Google Trend
Facebook Business Manager
Communication and Collaboration Tools (Slack, Skype, Trello)
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Office 365 (SharePoint, Team)
Languages
Thai
Native language
Swedish
Elementary
A2
English
Proficient
C2
Timeline
Founder | Owner | Director
MAGNIESWIM
01.2021 - 06.2022
Executive Assistant
DELSK BUSINESS (THAILAND) CO. LTD
03.2019 - 09.2019
Operations Manager
HIIP (THAILAND) CO. LTD
04.2018 - 09.2018
General Manager
GNC
06.2017 - 01.2018
Executive Assistant to CEO
SENTURE LLC
01.2016 - 06.2017
PA To Chief Executive Officer
CAELAN WRIGHT & ASSOCIATES CO., LTD
05.2013 - 09.2015
City College of San Francisco
Intensive English Programs (IEP) from English-as-a-Second-Language Education
City College of New York
Intensive English Programs (IEP) from English-as-a-Second-Language Education
Phranakorn Rajabhat University
Bachelor of Science from Industrial Management Technology
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