Summary
Overview
Work history
Education
Skills
Languages
Certification
References
Work availability
Quote
Timeline
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Susanna Meena Lobo

Susanna Meena Lobo

Gothenburg,Västra Götaland County

Summary

Certified Scrum Master with expertise in Jira, DevOps and Confluence, specializing in risk assessment and mitigation. Proven ability in continuous integration, agile testing, and scrum methodology. Experienced in user story development and product owner support, enhancing stakeholder collaboration. Proficient in velocity tracking and agile leadership, driving successful project outcomes through effective requirements gathering.

Overview

19
19
years of professional experience
1
1
Certification

Work history

Scrum master

Kyndryl
New York, USA
08.2022 - 06.2024
  • Facilitated Agile ceremonies to ensure team alignment and continuous improvement across multiple teams.
  • Collaborated with Product Owners to refine requirements into Epics, Features, and User Stories in Azure DevOps and JIRA.
  • Supported Agile Release Planning through project estimation, UAT testing, and production deployments.
  • Led initiatives that reduced defect resolution time by 25%.
  • Mentored team members during stand-ups to promote accountability in sprint activities.
  • Coordinated transformation of legacy systems to SAP S/4HANA through successful data migration.
  • Managed deployment execution with Microsoft Power Platform, ensuring alignment with sprint schedules.
  • Spearheaded test case execution for SAP modules, enhancing system reliability by 15%.

Scrum master

IBM India
Bangalore
07.2010 - 04.2021
  • Collaborated with Product Owner, Delivery Team, and Competency center to align business processes with enterprise architecture.
  • Gathered, analyzed, prioritized, and refined business requirements, creating User Stories in Azure Dev-ops and JIRA.
  • Participated in Sprint backlog grooming, planning, review, and retrospective meetings.
  • Prepared Requirement Traceability Matrix using JIRA and ADO tools.
  • Conducted Mainframe Testing, creating data in DB2 Tables and verifying requirements.
  • Managed Data Management and Visualization using Excel and Microsoft Power BI for graphical report generation.
  • Executed API Testing through assertion creation in Para-soft and validated RAML scripts.
  • Led production deployments while managing functional testing cycles including planning, script development, and execution.

Quality engineer

GXS India
Bangalore
03.2005 - 07.2010
  • Analyzed functional requirement documents to enhance understanding of system functionality.
  • Derived test cases from functional specifications for thorough evaluation.
  • Prepared, reviewed, and executed comprehensive test cases to ensure quality assurance.
  • Contributed to development of test plans for structured testing processes.
  • Logged into production via UNIX commands to investigate RTS issues effectively.
  • Updated and submitted JCL jobs to facilitate streamlined operations.
  • Verified results in QMF (DB2 tables) to confirm data integrity.
  • Conducted functional, regression, GUI, and performance testing comprehensively.


Education

Bachelor of Engineering - Electronics and Communication

Visvesvaraya Technological University
India

Skills

  • Certified Scrum Master
  • Jira and Confluence expertise
  • Risk assessment and mitigation
  • Continuous integration
  • Agile testing knowledge
  • Scrum methodology
  • User story development
  • Product owner assistance
  • Stakeholder collaboration
  • Empathy and understanding
  • Velocity tracking
  • Agile leadership
  • Requirements gathering
  • Knowledge of kanban principles
  • Experience in devops environment
  • User story creation
  • Certified scrum master
  • Product owner support
  • Servant leadership style
  • Backlog grooming

Languages

English
Fluent
Swedish
Beginner

Certification

  • Certified Scrum Master (From Scrum Alliance)
  • Certified Software Testing professional (CSTE
  • Certified ITIL V3 Foundation (ITIL V3)
  • Certified Agile Coach (ICAgile)
  • Courses like Project management fundamentals, Conducting Successful Meetings, Managing Virtual Teams, Time Management, Building Trust, Improving Personal Productivity, Personal Empowerment - Taking initiative and Investing in your Learning are successfully completed.

References

References available upon request.

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Scrum master

Kyndryl
08.2022 - 06.2024

Scrum master

IBM India
07.2010 - 04.2021

Quality engineer

GXS India
03.2005 - 07.2010

Bachelor of Engineering - Electronics and Communication

Visvesvaraya Technological University

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Susanna Meena Lobo