Sukanya Kilaparthi
IT Technician Support
Helsingborg
Summary
Dedicated and professional with a master's degree in mathematics and a strong background in IT and Office Administration. Fluent in English and experienced in international environments, bringing a global perspective to work. Recently completed the IT Support Essentials program at Lexicon AB, Malmö. Actively seeking an opportunity in IT support or administration to utilize technical expertise, problem-solving abilities, and exceptional customer service skills. Open to exploring related roles to further expand skill set within the field.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
IT Technical Support Internship
SV Helsingborg Adult School
Helsingborg, Skåne County
2025.01 - 2025.03
- Provided first-line IT support to staff and students
- Performed regular system performance health checks
- Identified and resolved IT-related issues promptly
- Assisted with hardware and software troubleshooting
- Supported the smooth functioning of IT infrastructure during daily operations
Mother Tongue Teacher
School and leisure administration Department for multilingualism at pedagogy center
Helsingborg, Skåne County
2022.03 - 2023.12
- Teach students in the subject (Lgr22) of mother tongue and provide study guidance in all of them
- Subjects in school in the mother tongue preschool to ninth grade (Lgr22)
Invigilator
ISH
Helsingborg, Skåne County
2023.05 - 2023.06
- IB Diploma students to work towards and do their exams voluntarily examination supervision at ISH
Invigilator
ISH
Helsingborg, Skåne County
2022.05 - 2022.06
- IB Diploma students to work towards and do their exams voluntarily examination supervision at ISH
Education
MSC MASTER'S - MATHEMATICS
ANDHRA UNIVERSITY
VISAKHAPATNAM 2005.01 - 2008.01
B-ED DEGREE - BACHELOR OF EDUCATION MATHEMATICS
ANDHRA UNIVERSITY
VISAKHAPATNAM 2013.01 - 2014.01
BSC DEGREE - BACHELOR OF SCIENCE - MATHS/PHYSICS AND CHEMISTRY
ANDHRA UNIVERSITY
VISAKHAPATNAM 2002.01 - 2005.01
Skills
- Productivity & Collaboration Tools: Microsoft Office 365
- Time management
- Project management
- Strategic thinking
- Planning
- Interpersonal skills
- Networking & Security: Cisco Cybersecurity, NetAcad Tracks, IT-säkerhet (IT Security)
- Linux
- Cloud & Virtualization: Microsoft Azure, Hyper-V, Cloud MTA
- Version Control & Scripting: Git, PowerShell Programming
- Operating Systems: Windows 10, Windows 11, Windows Server 2016/2019
Other
- IT Technical Support, Lexicon AB, Malmö
- Computer Basics, Redi School, Malmö
- SFI Folk University, Helsingborg, Orientation course (Study Swedish work culture and rules)
- International Trainer Certification, Vedic Mathematics
- Licensed Truckkört A1-4, B1-4 and D1
LANGUAGES
Mother tongue: Telugu
Other Languages: English
Hindi
Swedish
HOBBIES
Listening to Indian music, travelling, gardening,
REFERENCE
Name Tobias Byman
Email : tobias.byman@lexutb.se
Company : Lexicon AB
Name : Thomas byman
Email : thomas.byman@lexutb.se
Company : Lexicon AB
Timeline
IT Technical Support Internship
SV Helsingborg Adult School
2025.01 - 2025.03
Invigilator
ISH
2023.05 - 2023.06
Invigilator
ISH
2022.05 - 2022.06
Mother Tongue Teacher
School and leisure administration Department for multilingualism at pedagogy center
2022.03 - 2023.12
B-ED DEGREE - BACHELOR OF EDUCATION MATHEMATICS
ANDHRA UNIVERSITY
2013.01 - 2014.01
MSC MASTER'S - MATHEMATICS
ANDHRA UNIVERSITY
2005.01 - 2008.01
BSC DEGREE - BACHELOR OF SCIENCE - MATHS/PHYSICS AND CHEMISTRY
ANDHRA UNIVERSITY
2002.01 - 2005.01