Stuart Rugangura

Work History

Owner /Managing Director, Marketing

Chamberz Lounge, Bar & Restaurant

Kampala

01.2017 - 01.2023

General management of the bar and restaurant daily operations
Staffing and human resources management
Procurement and inventory management
Costing and pricing
Marketing and promotions of the bar & Restaurant menus
Events planning & Management
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed and maintained relationships with customers and suppliers through account development.
Managed budget implementations, employee evaluations, and contract details.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Analyzed market trends and competitor activities to create competitive advantages.
Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
Proved successful working within tight deadlines and a fast-paced environment.
Excellent communication skills, both verbal and written.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Cultivated interpersonal skills by building positive relationships with others.
Worked flexible hours across night, weekend and holiday shifts.
Proven ability to learn quickly and adapt to new situations.

Capability Development Manager

Pepsi Uganda, Crown Beverages Limited

Uganda , Kampala

01.2016 - 01.2017

Recruitment, training and evaluation of the sales team.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Developed and maintained relationships with customers and suppliers through account development.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Controlled costs to keep business operating within budget and increase profits.
Developed and implemented business strategies to achieve business goals and stay competitive.
Improved marketing to attract new customers and promote business.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Assisted in organizing and overseeing assignments to drive operational excellence.
Defined clear targets and objectives and communicated to other team members.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Managed senior-level personnel working in marketing and sales capacities.

National Key Accounts Manager

Pepsi Uganda bottler , crown beverages limited

Uganda , Kampala

01.2013 - 01.2016

Offered effective Leadership & Management of the key accounts sales department to achieve set goals.
Carried out Joint business planning with key customers to create individual accounts annual business plans and strategies.
Built and maintained strong relationships for business growth with key key accounts leading to achievement of set goals exceedingly.
Negotiated and closed business deals & contracts leading to business development and growth.
Ensured high effective instore merchandising to achieve visibility of Pepsi brands.
Built and maintained strong client relationships to drive business growth.
Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
Created sales forecasts to target daily, monthly and yearly objectives.
Developed and delivered presentations to key customers to position products and services.
Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
Supported sales and reporting for large and medium-sized accounts.
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
Positioned global capabilities to expand market share.
Conducted economic and demographic research and analysis to produce critical reports.
Built relationships with customers and community to promote long term business growth.
Informed customers of promotions to increase sales productivity and volume.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Set and achieved company defined sales goals.
Presented professional image consistent with company's brand values.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Negotiated prices, terms of sales and service agreements and achieved sustained business growth through planned and repeached purchases.
Contributed to event marketing, sales and brand promotions with in key accounts sales channel.

Senior Marketing Manager

Movit Products Limited

Uganda , Kampala

02.2012 - 04.2013

Leveraged data insights from surveys, previous campaigns and market research to develop targeted marketing initiatives.
Oversaw annual marketing plan projects from concept through completion leading to 30% business growth in 2012/13.
Identified potential markets to capitalize on underserved areas hence business growth.
Represented the company as a face for media, sponsorship, brand activations and public relations events.
Over saw all communication and media planning and executions.

Territory Sales Executive

Celtel uganda limited

Uganda , Kampala

01.2004 - 01.2005

Exceeded targets by building, directing, and motivating high-performing sales team.
Spearheaded successful sales strategies for existing and new products across specified territory.
Managed over 300 accounts within eastern Uganda territory.
Conducted regular market analysis to identify new opportunities for territory sales growth.
Recruited and managed trade partners like distributors and stockists to ensure effective product distribution and availability.
Ensured fully visibility of the brand both instore presence and displays plus out door trade brand visibility.

Key Accounts Manager

Cadbury Kenya limited

East Africa , Kampala

Summary

Overview

Work History

Owner /Managing Director, Marketing

Capability Development Manager

National Key Accounts Manager

Senior Marketing Manager

Territory Sales Executive

Key Accounts Manager

Education

Masters In Business Administration - Business Administration (marketing)

Bachelors of Urban Planning -

Skills

Languages

Work Availability

Timeline

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