Stella Dahunsi
Gothenburg
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
6
6
years of professional experience
Work History
Logistics Team Member
Errand Angels Services
Lagos
04.2019 - 01.2021
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Reviewed order data to verify transactions and shipping dates.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated dispatching of drivers to accomplish daily delivery requirements.
- Generated documentation and information required for customer shipments.
Customer Service Representative
FBN Securities Limited
Lagos
10.2014 - 02.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
Education
Bachelor of Science - Business Management
Abia State University
Uturu Abia State Nigeria11.2003
Skills
- Estimate Documentation
- Special Requests
- Specifications Writing
- Performance Review and Optimization
- Service Agreement Coordination
- Warehousing Processes
Timeline
Logistics Team Member
Errand Angels Services
04.2019 - 01.2021
Customer Service Representative
FBN Securities Limited
10.2014 - 02.2019
Bachelor of Science - Business Management
Abia State University
Similar Profiles
Joseph LavezziJoseph Lavezzi
Production Team Member at Fools ErrandProduction Team Member at Fools Errand
Harold EdwardHarold Edward
INDEPENDENT CONTRACTOR COURIER DRIVER at Edward Errand ServiceINDEPENDENT CONTRACTOR COURIER DRIVER at Edward Errand Service
Ariana MarkumAriana Markum
Small Business Owner/ Operator at My Errand GirlSmall Business Owner/ Operator at My Errand Girl