Solomon Gebremariam
Gothenburg
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Reliable Machine Operator with work history of good performance in fast-paced production environments.
Overview
17
17
years of professional experience
Work History
Machine Operator
Paulig group/ Santa Maria AB
01.2011 - Current
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Collaborated with other departments to optimize production workflows.
- Adjusted machines to increase productivity for runs.
- Met production targets and tight deadlines by collaborating closely with team members.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Operated machining equipment safely with team of operators.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Made sure that products were produced on time and are of good quality.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Customer Service Representative
Ethiopian airlines
02.2007 - 04.2009
- Provided primary customer support to internal and external customers.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Promptly responded to inquiries and requests from prospective customers.
Education
Linnaeus University, Växjö,
Sweden08-2023
University of Gothenburg
Sweden09.2022
Marketing
University of Gävle
Sweden06.2022
Business Administration
Linnaeus University
Sweden02.2022
Marketing
University of Gävle
Sweden03.2021
Bachelor of Arts - Marketing Management
Addis Ababa University College of Commerce
08.2006
Skills
- Teamwork and Collaboration
- Machining and Production Standards
- Machinery Operation
- Computer Skills: Microsoft Office, Excel, Word
- Clear communication skill- answering customer problem/compliant
- Effective customer Service- Listening and understanding customer emotions and needs
Timeline
Machine Operator
Paulig group/ Santa Maria AB
01.2011 - Current
Customer Service Representative
Ethiopian airlines
02.2007 - 04.2009
Linnaeus University, Växjö,
University of Gothenburg
Marketing
University of Gävle
Business Administration
Linnaeus University
Marketing
University of Gävle
Bachelor of Arts - Marketing Management
Addis Ababa University College of Commerce
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