Snezana Georgievska

6 months Contract

• Creating Test Automation Framework for EJBCA, SignServer, SWApp and HWApp
• PoC for Test Management Tools
• Improving WoW
• Creating Testware
• Leading QA CoP
• Testing each sprint deliverable
• Creating documentation for DoR, DoD and other adapted agile practices and ceremonies.
• Mentored junior team members in quality assurance best practices, fostering culture of continuous improvement.
• Implemented continuous improvement initiatives within the QA team to elevate performance levels consistently across projects over time.
• Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.
• Performed internal audits to maintain operating procedure and regulatory standards compliance.
• Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
• Evaluated new testing tools and technologies, making recommendations for adoption when appropriate to enhance overall QA capabilities.
• Managed testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution.
• Streamlined QA workflows by automating repetitive tasks, increasing overall efficiency.
• Recommended software solutions such as automated test tools or improved test processes to meet business strategies.
• Designed test plans based on project requirements, ensuring comprehensive validation of functionality according to specifications.

• Testing the scope of each sprint for Core API, API Native App (iOS and Android), Apps and Services, E-commerce Integrations, Payments & Taxes
• Facilitator for Agile ceremonies
• Ticket dispatcher within triage teams
• Coordination and alignment between teams for cross team dependencies related to milestone delivery.
• Mentored junior team members in quality assurance best practices, fostering culture of continuous improvement.
• Implemented continuous improvement initiatives within the QA team to elevate performance levels consistently across projects over time.
• Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.

• Testing the scope of each sprint for Markets Reporting Engine Regulatory Obligation
• Test deliveries for SFTR and Derivatives squad (CFTC, SEC, HKMA, MAS) for DFA-Rewrite
• Implementation of Test Plan and Strategy for Project/s including 2 tribes
• Disruption to Agile
• Improving existing WoW
• Generating KPIs for the tribe
• Holding KTs for various areas including Test Automation, DoR, DoD
• Generating statistics using eaziBI for improvement of Sprint health
• Acting Scrum Master
• Facilitator for Quarterly PI Planning.
• Assessed project feasibility, conducting thorough risk assessments to mitigate potential issues during development stages.
• Resolved complex problems with creative troubleshooting techniques, minimizing downtime for clients'' systems.
• Maintained accurate documentation of solution design specifications and implementation details for future reference or updates.
• Implemented effective testing strategies to ensure high-quality products and minimize defects.

• Core Consolidation Reporting Program is used to ensure that data flows and Regulatory Reports continue as expected by each New Bank Program
• Complexity of data landscape and data flows due to merge of Nordea and DNB, have resulted in having several Data Warehouses, local data definitions and different systems being used for Regulatory Reporting needs
• As result of CCR activities Luminor is able to carve-out from xNordea CSDB and data flows
• Implementation of Test Plan and Strategy
• Disruption to Agile
• Testing Carve-Outs, Migration Waves and Dress Rehearsals for CDWH/CSDB Migration
• Functional and Non-Functional Testing (E2E).
• Executed test cases and documented defects, confirming resolution and mitigation of defects.
• Conducted regression testing of existing products.
• Streamlined testing processes for increased efficiency and reduced overall test cycle time.
• Improved software quality by designing and implementing comprehensive test strategies and plans.
• Developed and maintained defect databases for known issues.

• Common Financial Crime Prevention solution AML Suite was implemented in Luminor during 2018-2020
• It consists of multiple modules to cover different Financial Crime areas: Transaction Monitoring, Sanctions/PEP/Blacklist screening, FATCA/CRS reporting and processing, Customer Risk Scoring, Alerts and Case management
• For this purpose, 3 new Project Streams are introduced: Automatic Reporting, Adverse Media and Advanced Analytics for TMON
• Doing Risk Assessment Analysis for choosing Vendor according to RFP
• Measuring KPIs for Functional and Non-Functional Requirements sent in the RFP tender
• Tender negotiations for Company interest
• Implementing Structure Board for parallel guidance and leading Agile principles of Advanced analytics and and Automatic Reporting Projects
• Implementation of Test Plan and Strategy for the Project
• Creating Exist Reports per Sprint
• Recruiting new Team Members
• KT sessions for onboarding of new joiners
• Disruption to Agile
• Security Testing
• Performance Testing according to RFA
• Functional and Non-Functional Testing (E2E).
• Executed test cases and documented defects, confirming resolution and mitigation of defects.
• Conducted regression testing of existing products.
• Reviewed project specification documentation to create appropriate testing methodologies.
• Created accurate and successful test scripts to manage automated testing of certain products and features.
• Trained new test employees on equipment and company guidelines to promote productive and high-quality work.
• Provided reports on milestones, issues and test concerns to project managers for assistance.
• Conducted risk assessments for various projects, prioritizing test efforts based on potential impact and resources available.

• Testing Case management solution replacing RRRP for PEP submissions
• It allows front users to submit cases via a web form, communicate within the tool with the PEP desk and has an automated workflow for submission, assessment and approval chain in place
• Implementation of Test Plan and Strategy for the Project
• Integration Testing for all Credit Suisse projects for PEP Submissions
• Implementation of Test Automation Framework using Selenium for Web and Appium for mobile devices
• Functional and non-functional Testing.
• Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
• Collaborated with development teams to establish clear test objectives, ensuring alignment with project goals.
• Reduced defects in production with thorough regression testing and identification of root causes.
• Established a culture of continuous improvement within the testing team, fostering professional growth and skill development.
• Defined testing and acceptance strategies and determined quality assurance benchmarks.
• Updated ongoing testing procedures for software to account for changes resulting from post-release patches.
• Analyzed historical testing results to isolate failure patterns for long-term investigation into possible development protocols improvements.
• Contributed to successful product launches by executing end-to-end system integration tests that validated functionality across platforms.

• Registration/Creation of Inventory on the Blockchain, Assigning of Inventory to a Customer by the Warehouse, Transfer of Ownership (Title) of Inventory to a third party such as a Trader or Bank, registering of a Bilateral Finance and Repo (Repurchase) Deal, the Viewing of Inventory by each actor on the Blockchain (Trader View, Warehouse View, Bank View) and finally the creation of a Blockchain Digital Warehouse Receipt denoting the physical presence of Inventory in a named Warehouse
• Implementation of functionality on hashing and storing of documents related to Inventory for all permissioned actors on the Blockchain to view
• Implementation of Test Plan and Strategy for the Project
• Implementation of Test Automation Framework using Selenium for Web and Appium for mobile devices
• Functional and non-functional Testing for the scope of each Sprint.
• Executed test cases and documented defects, confirming resolution and mitigation of defects.
• Conducted regression testing of existing products.
• Showcased the value of effective testing efforts by consistently delivering high-quality products with minimal post-release issues.
• Trained new test employees on equipment and company guidelines to promote productive and high-quality work.
• Delivered high-quality products on schedule through effective use of automated regression tests, minimizing human error during repetitive tasks.

• Broker creation using Robotic Process Automation for Beazley client
• Implementing RPA Approach for internal and external purposes of the company - My team and I managed to decrease significantly manual Broker creation process time on Production from 3.5 hours to 2.6 minutes using Orchestrated and Non-Orchestrated RPA.
• Successful implementation of unattended bots running on Production
• Maintaining Broker creation for one of the Major Insurance Companies Lloyds and Beasley.
• Executed test cases and documented defects, confirming resolution and mitigation of defects.
• Conducted regression testing of existing products.
• Created accurate and successful test scripts to manage automated testing of certain products and features.

• Implementing the role testing plays within the organizational structure
• Defining the scope of testing within the context of each release / delivery
• Deploying and managing the appropriate testing framework to meet the testing mandate
• Planning, deploying, and managing the testing effort for any given engagement/release
• Managing and growing Testing assets required for meeting the testing mandate.
• Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
• Collaborated with development teams to establish clear test objectives, ensuring alignment with project goals.
• Established a culture of continuous improvement within the testing team, fostering professional growth and skill development.
• Streamlined communication between testers and developers through detailed defect reporting and tracking systems.
• Contributed to successful product launches by executing end-to-end system integration tests that validated functionality across platforms.
• Ensured compliance with relevant industry standards by adhering to strict quality assurance guidelines throughout all stages of software development.

• Monitoring of Patient Vital Signs with ECG Patch Mini and Clinical BE serving the platform using Universal GateWay for sending patient's monitored signs into the Web Application called PaceArt for further doctor's analysis in case of Alerts for dysfunctional vital signs
• Defining working procedure documents: Deployment procedures, Test plans, QA methodology, SW Testing Documents, Status Exit Reports, RENs
• Requirement analysis and test scripts specification
• Verify all test scripts assigned are designed properly
• Execute all assigned test scripts
• Reporting defects
• Verify all defects are put into bug tracking system
• Retest resolved defects on each release
• Provide feedback for defects
• Mentoring team members
• Ticket dispatcher
• Facilitator for DEV and Test Team/s.
• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
• Developed succession planning strategies to ensure continuity of leadership within the team and facilitate smooth transitions during organizational changes.

• Testing Billing, Rating and Payments for landline and mobile calls and mobile data (data roaming included)
• Testing Telecom Billing system - Singl.eView and Customer Care Management system
• Testing Methodologies, Test Deliverables, Defect Management
• Mentoring new team members
• Support
• Creating documentation
• Analyzing Requirements
• Excellent understanding of Telecom Billing systems with special focus on Singl.eView
• Working on Releases with large complexity (system test, acceptance test, integration test, regression test, performance test) as well as verifying all defects in the system, both for Intec Singl.eView Convergent Billing v 6.0 and v6.01, v7-v8 (SeV Upgrade) and Singl.eView Customer Care Management
• Working on Release as BA.
• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.