SNEHA MUKHERJEE
Stockholm
Summary
Efficient and proactive Office Coordinator with 7 years of experience facilitating smooth office workflows and promoting a cooperative team atmosphere. Proficient in administrative assistance, event planning, vendor coordination and resource management. Experienced in upholding a well-organized and inviting workplace, catering to the needs of both internal staff and external visitors. Recognized for being meticulous, personable and a solution-driven professional who excels in fast-moving, ever-evolving settings. Have an additional 2 years of experience in IT as Software Quality Analyst.
Overview
13
13
years of professional experience
Work History
Office Manager (Internship)
Bambuser AB
11.2024 - Current
- Served as the primary point of contact for all office visitors, handling reception duties such as welcoming guests, managing phone calls, overseeing visitor access in alignment with security procedures, and contributing to audits of security services
- Collaborated closely with both the Marketing and Finance teams, helping to coordinate activities, manage resources, and keep everything running efficiently across departments.
- Served as the primary point of contact for suppliers and service providers
- Negotiated vendor contracts, reducing supply costs by 20% while ensuring high-quality service and prompt delivery from suppliers and service providers
- Implemented an inventory tracking system, minimizing supply shortages and cutting reorder time by 30%
- Handled administrative responsibilities such as coordinating travel arrangements, managing subscription services, processing web shop orders, and overseeing employee access control systems
- Oversee and organise meeting facilities, including scheduling room bookings, arranging setups, coordinating catering services, and ensuring communal spaces are well-maintained to uphold professional standards and boost employee satisfaction
- Successfully planned and managed company-wide events, achieving a 98% participation rate and fostering team collaboration
- Oversee incoming and outgoing communications, such as mail distribution, courier coordination, and internal deliveries, ensuring prompt attention to urgent and time-sensitive items
Office Manager & Marketing Coordinator
Arch Nordic
07.2017 - 08.2023
- Acted as the main point of contact for all office visitors, managing reception tasks including greeting guests, directing phone inquiries, monitoring visitor access per security protocols, and assisting with security audits
- Acted as a first contact for all clients, discussing and managing client needs, inquiries, and complaints to ensure high customer satisfaction for the company
- Handled administrative responsibilities such as coordinating travel arrangements and managing subscription services
- Handled incoming and outgoing communications, such as mail distribution, courier coordination, and internal deliveries, ensuring prompt attention to urgent and time-sensitive items
- Coordinated onboarding for new hires and offboarding for departing employees, ensuring a smooth transition process
- Ensured the accuracy of documentation and records, including emergency contact cards, phone directories, attendance logs, and administrative databases
- Conducted sales work within LinkedIn in order to get new customers through connecting, sending out messages, following up on probable opportunities, and booking meetings with customers
- Worked directly with managers to coordinate preparing important meeting presentations and provide other operational support
- Helped coordinate and implement office meetings and events, ensuring efficient operations and maintaining excellent standards
Software Quality Analyst
Calsoft Ltd
07.2012 - 11.2014
- Responsible for creation of test set-up – VM and Physical Machine with Oracle ASM and Non-ASM configuration
- LUN creation, Mapping and Masking
- Requirement understanding & Analysis
- Responsible for bug filing, bug verification and tracking using Bugzilla, Testopia tool
- Involved in GUI Testing, CLI Testing, Ad-hoc Testing, Functional Testing, System Testing, Limit Testing and Regression Testing
- Responsible for creation of test plan and generation of test report
Education
Bachelor of Technology - Computer Science & Engineering
Biju Pattanaik University of Technology
07.2012
Skills
- Office Operations
- Resource Management
- Administrative Support
- Security Coordination
- Event Coordination
- Communication Skills
- Problem Solving Skills
- Negotiation
- Time Management
- Interpersonal Communications
- Vendor Management
- Multi-tasking
- Project management
Languages
English
Swedish
Software
MS Office
Asana
Google Workspace
Salsforce
HiBob
Notion
Timeline
Office Manager (Internship)
Bambuser AB
11.2024 - Current
Office Manager & Marketing Coordinator
Arch Nordic
07.2017 - 08.2023
Software Quality Analyst
Calsoft Ltd
07.2012 - 11.2014
Bachelor of Technology - Computer Science & Engineering
Biju Pattanaik University of Technology
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