Sindre Moskvil
Haninge
Summary
More than a decade of comprehensive experience in Sales Operations, Customer Service, Supply Chain, Demand Flow and Logistics on local country, Nordic regional and European level. I am a innovative process developer and a team-builder mapping the most effective but sustainable direction for the business knowing that the best outcome - is the one we do together. I do not settle with any solution but always continue to strive for the better. A passionate manager and colleague determined to drive for the best business result through own performance and teamship.
Overview
20
20
years of professional experience
Work History
Demand Planning Project Manager BA Europe
Electrolux
02.2020 - Current
- Responsible for driving clusters in Europe towards Operational Excellence within demand planning to reach KPIs such as forecast accuracy, Unit Fill Rate, obsolete stock, net operating working capital.
- Head of D2C demand planning in Europe responsible for KPI, tools and processes.
- Chair of European broadcasting meetings within D2C & OEM for Electrolux.
- Designed a completely new planning process for D2C.
- Create and develop excel based forecast and sales tools for clusters in Europe.
- Continuously investigate synergies in demand planning, supply chain and sales to constantly strive for best practice with profitable growth.
- Coordinate and monitor inventory planning projects in cooperation with sales, product line and supply chain within clusters in Electrolux Europe.
- Monthly support to clusters in Europe in order to meet a continuous improvement within local sales organization for demand planning.
- 2 stars in Electrolux project management academy OnBeat.
Sales Operations Manager Nordic
Electrolux AB
10.2018 - 02.2020
- Built and implemented a forecasting, stock & sales tool to make it more effective and transparent for sales in driving the best customer collaboration.
- Conduct and develop monthly customer collaboration meetings in collaboration with key customers, demand planning and customer service.
- Built a new department, Nordic Account Fulfillment, within the company responsible for key customers in customer service.
- Responsible for 3 demand planners and 3 customer service representatives.
- Win award for Best Operational Practice in Electrolux BA Europe.
Demand Planning Manager Nordic
Electrolux AB
03.2015 - 10.2018
- Conduct weekly/monthly collaboration meetings including demand planning, customer service, KAM, controllers and general manager.
- Actively develop planning processes in Nordic region to achieve a YoY improving performance in demand accuracy, unit fill rate and level of obsolete stock.
- Responsible for team of 3 demand planners.
- Built and implemented excel tools for Sales, Demand Flow and Customer Service gaining more effective, better overall quality and transparent information flow.
- Win award for best forecast accuracy in both short and long term within Electrolux BA Europe.
Regional Demand Planner
Electrolux AB
09.2009 - 03.2015
- Actively developing innovative processes to optimize demand and supply chain performance for Electrolux key Nordic customer.
- Conduct analysis on KPIs, identifying opportunities for improvement, determining root cause and developing plan to resolve.
- Improved demand forecast for Nordic region most selling customer based on customer collaboration, previous sales and consumption.
- Control and monitor customer orders in collaboration with supply and logistics.
- Drive customer collaboration meetings to secure best customer service performance.
Demand Planner
Electrolux AB
09.2008 - 09.2009
- Communicated demand plans to manufacturing sites to resolve gaps between demand and supply plans.
- Created monthly forecast based upon input from sales/marketing to build right level of stock and maintain highest level of service to our customers.
- Proposed and implemented solutions to improve demand forecast accuracy.
- Drive for optimal stock levels through lowering obsolete stock and build required TAS levels.
Customer Service Representative
Electrolux AB
08.2006 - 09.2008
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Driving for constant evaluation of current processes to find most effective and best outcome solution.
- Training new employees in process and tools.
- Responsible for managing Tradeplace (B2B online interface).
Store Sales Manager
Bubbleroom
08.2005 - 08.2006
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Trained team members in successful strategies to meet operational and sales targets.
Store Sales Manager
Bestseller - Jack & Jones
04.2004 - 05.2005
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Within team driving to reach local budget on monthly target level.
Skills
- Proven ability of growing and developing cross-functional teams
- Develop and implement tools & processes
- Flexible and Adaptable
- Conflict Resolution
- Management
- Presentation skills
- Ability to work independently, set priorities and deliver on-time-results
- MS Excel, MS Sharepoint, MS Teams, MS Onedrive, MS Powerpoint
- SAP (ECC/APO)
Accomplishments
- Best European Demand Plan Accuracy (2017)
- Best European Operational Practice (2019)
- Second Star in Onbeat Project Award (2022)
Languages
Norwegian
Native language
Swedish
Proficient
C2
English
Proficient
C2
Timeline
Demand Planning Project Manager BA Europe
Electrolux
02.2020 - Current
Sales Operations Manager Nordic
Electrolux AB
10.2018 - 02.2020
Demand Planning Manager Nordic
Electrolux AB
03.2015 - 10.2018
Regional Demand Planner
Electrolux AB
09.2009 - 03.2015
Demand Planner
Electrolux AB
09.2008 - 09.2009
Customer Service Representative
Electrolux AB
08.2006 - 09.2008
Store Sales Manager
Bubbleroom
08.2005 - 08.2006
Store Sales Manager
Bestseller - Jack & Jones
04.2004 - 05.2005
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