Helpful Senior Customer Service Executive possessing friendly demeanor and excellent problem-solving and communication skills. Bringing 6 years of experience increasing customer satisfaction levels and business performance by handling and analyzing complaints and designing customer service strategies. Dedicated to creating positive impression on customers to build and retain customer base.
Welcome customers as they arrive and ask for seating preferences
• Seat customers and offer welcome drinks and menu
• Take food and beverage orders and communicate to the kitchen through POS system
• Deliver orders to the table in a timely manner
• Ensure quantity, quality and accuracy of order
• Set up food stations and tables as directed
• Clean tables and ensure that they are bussed appropriately
Assists and takes over duties of cash administrator and Branch account Administrator in case of absence and delegation
* Assists CSOs in handling and counting bulk cash deposits or Withdrawals
* Receives and delivers physical cash from and to cash administrator
* Collects, pay cash and debit , credit the respective accounts
* checks and balance physical cash with the cash administrator
* Retrieves customer signatures, pictures and verifies customers
* Collects and validates original payment instruments against the system.
In general I had to analyses and oversee financial matters, demonstrated to have rapidly assimilated
Assists CSOs in handling and counting bulk cash deposits or Withdrawals
* Receives and delivers physical cash from and to cash administrator
* Collects, pay cash and debit , credit the respective accounts
* checks and balance physical cash with the cash administrator
* Retrieves customer signatures, pictures and verifies customers
* Collects and validates original payment instruments against the system
Technical Analysis
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