Overview
Work History
Education
Skills
Languages
Personal Information
Work Availability
Timeline
Hi, I’m

Selma Karo

Sarajevo
Selma Karo

Overview

12
years of professional experience

Work History

PROGYM Company

Administrative secretary
01.2015 - Current

Job overview

  • Coordination and implementation of office procedures
  • Deal with telephone and email enquiries
  • Organise and store paperwork, documents and computer-based information
  • Written and oral communication with clients and members

Agricultural Service Cooperative agropremija

Administrative Technical Officer
01.2014 - 01.2015

Job overview

  • Preparing regular reports
  • Answer queries by employees and clients
  • Coordination and implementation of office procedures

Studio Moderna

Call agent
01.2012 - 01.2014

Job overview

  • Obtaining client information by answering telephone calls and interviewing clients
  • Informing clients by explaining procedures and answering questions
  • Maintains communication equipment by reporting problems

Hotel BM

Receptionist
09.2011 - 12.2012

Job overview

  • Dealing with bookings
  • Completing procedures when guests arrive and leave

Education

Centre for education and research Nahla

Training for Office Manager

University Overview

  • IT skills
  • Business English
  • Accounting
  • Psychological Training

Lleida, Spain

Tempus Exchange Student

Faculty of Agricultural and Food Science, University of Sarajevo

Agricultural Engineer
01.2005

Secondary school of economics
01.1998

Skills

  • Good communication skills gained through my experience as receptionist and administrative officer, dealing with clients on daily basis and working on implementing their requests and needs
  • Drafting Memoranda
  • Administrative Leadership
  • Phone Call Direction

Languages

English
Turkish
Russian
German

Personal Information

  • Date of Birth: 03/04/1985
  • Gender: Female
  • Nationality: Bosnian
  • Driving License: B
Availability
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Timeline

Administrative secretary

PROGYM Company
01.2015 - Current

Administrative Technical Officer

Agricultural Service Cooperative agropremija
01.2014 - 01.2015

Call agent

Studio Moderna
01.2012 - 01.2014

Receptionist

Hotel BM
09.2011 - 12.2012

Centre for education and research Nahla

Training for Office Manager

Lleida, Spain

Tempus Exchange Student

Faculty of Agricultural and Food Science, University of Sarajevo

Agricultural Engineer

Secondary school of economics
Selma Karo