Sarah Shaaban

• Main work assignment: To Collect blood and other laboratory specimens and prepared for lab testing.
• Remaining calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
• Audited charts and reviewed clinical documents to verify accuracy.
• Responsible of ordering materials for the clinic
• Training new staff in proper techniques, care standards, operational procedures, and safety protocols.

I was in the unit that was mass testing patients for Covid

• Improved patient satisfaction ratings by delivering compassionate and personalized care.
• Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
• Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
• Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
• Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
• Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.

Worked hours at night in the addiction clinic in both their emergency and inpatient care department

• Elderly care taker in patients own home