Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Christensen

Oslo,AB

Summary

  • I am an innovative, resilient and modern digital marketing leader, with a proven track record and 20+ years’ experience within: Brand and digital marketing including omni-channel, B2B & B2C marketing, communications and advertising in the pharmaceutical, life sciences, telecommunications and media industries.
  • I am a fierce believer in adopting new technology and ways of working to drive commercial success and accelerate operational excellence through simplicity, establishing processes and automation. As a leader I develop talent as well as raise the bar for modern marketing theory. I bring functions closer together to create go-to marketing initiatives aligned to commercial and sales strategies to drive optimal commercial success.

Overview

23
23
years of professional experience

Work History

Nordic Digital Director

Novartis Pharmaceuticals
01.2023 - Current
  • Spearheaded digital transformation initiatives, modernizing company infrastructure and technology systems.
  • Implemented robust reporting procedures to track KPIs effectively, facilitating informed decision-making across departments.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Boosted email marketing performance by refining segmentation tactics, personalization techniques, and automation flows.
  • Maximized return on ad spend through strategic budget allocation across multiple platforms and audience segments.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.

Nordic Marketing Lead, Neuroscience

Novartis Pharmaceuticals
09.2021 - 12.2022
  • Overall responsible for GTM strategy for the Nordic Neuroscience product portfolio. Included responsibility for annual brand planning process and for the omni-channel / digital transformation for Neuroscience franchise in the Nordics.
  • Led team of marketing professionals (in matrix), and facilitated marketing upskilling courses to entire organisation to build marketing competencies and skills.
  • Established online content factory: on-demand content sourcing and creation that delivered 90% cost savings and 60% reduction in content creation time
  • Launched Kesimpta utilising full omni-channel strategy – exceeds sales target in Denmark by 125%

Nordic Digital Brand Manager

Abbott Diabetes Care
05.2020 - 08.2021
  • Regional GTM digital health solutions strategy
  • Demand generation and retention strategies through sales funnel nurturing via e-commerce, educational and digital platforms including digital patient support programs
  • Nordic, Benelux & Mena marketing lead for ROI modelling and KPI forecasting
  • Budget and personnel responsibilities
  • Increased end-user retention rates from 15% to 40% via implementation of digital best practices
  • 202% sales growth (DK) from innovative 100% digital new product launch that accelerated patient ramp up despite hospital closures due to COVID-19.

Nordic Consumer Brand Manager

Abbott Diabetes Care
01.2019 - 05.2020
  • Developed and implemented annual and long term GTM Nordic DTC strategies for diabetes portfolio and digital health solutions.
  • Developed and executed various digital marketing campaigns (ATL, TTL, BTL) to create pull from the market, nurture leads and grow and retain customer base
  • Created EU wide omni-channel patient educational program that took a complex medical concept and transformed it into understandable pediatric content. Key piece to wining tender in the Nordics for FreeStyle Libre.
  • Created Nordic websites designed to optimise demand and revenue growth for B2C markets. Later helped scale and launch the website framework worldwide.

Product Manager, Norway, Denmark, Iceland

Abbott Diabetes Care
09.2017 - 12.2019
  • Responsible for the GTM strategy across the diabetes product portfolio.
  • Ensuring maximising revenue at each stage of product lifecycle for various brands through deployment of various tactics (switch strategies, brand positioning, demand generation / retention activities).
  • Pioneered a very successful lead generation/demand creation, conversion and retention campaign using a combined market access / PR strategic approach. Achieved ROI/ sales growth: 7MM USD YOY.

Campaign Manager

Telenor
10.2016 - 09.2017
  • Built and deployed omni-channel marketing campaigns to enhance product sales and increase consumer retention.
  • Part of group that worked on digitalizing the business model, streamlining and automating all B2C marketing activities. Resulted in automating >50% all consumer downstream activities.

Inventory Management / Senior TV Planner

Discovery/Fox Networks
04.2010 - 09.2016

After relocating to Norway in 2010, I dedicated my efforts to learning Norwegian and establishing a foundation. Concurrently, I held roles in inventory management with supervisory responsibilities, overseeing inventory forecasting, management, and demand related to media advertising space. Additionally, I successfully managed and optimized above-the-line (ATL) media campaigns.

Marketing Manager

Airport Parking & Hotels
09.2007 - 09.2009
  • Creation and execution of annual marketing plans. Multi-channel marketing and CRM strategy. Demand generation, market research, consumer profiling, segmentation. Budget responsibility.
  • Increased customer retention by 14% (2008>2009) through establishing customer loyalty programs and implementing segmented multi-channel retention strategies.

Marketing Executive – Marketing Manager

CRU International
09.2004 - 09.2007
  • Created, researched, and implemented global marketing plans for 34 national and international product portfolios across 4 business units
  • Responsible for lead generation/ demand creation, BTL retention and acquisition marketing campaigns
  • Led development of customer relationship marketing program that included targeted acquisition, loyalty retention and ROI strategies that achieved 33% sales growth from 2004-2005

Account Coordinator

Australasian Medical Publishing Company
07.2001 - 07.2004
  • In this role I was responsible for developing & implementing direct marketing campaigns. I also produced promotional materials and literature.

Education

Bachelor of Arts - Communications - Public Relations

Griffith University
Queensland Australia
01.2012

Associate of Arts - Media Communications

Griffith University
Queensland, Australia
01.2012

Skills

Marketing Management Strategic Planning Omnichannel CRM CX Customer Journey & Profiling Lead Nurturing Demand Generation Segmentation Marketing Platforms & Automation Data & KPI reporting ROI Media Planning Analytical thinking and reasoning Complex & integrative problem-solving Digital Adaptiveness Initiative Active learning Collaborative Interpersonally & culturally aware Empathetic Leadership

Timeline

Nordic Digital Director

Novartis Pharmaceuticals
01.2023 - Current

Nordic Marketing Lead, Neuroscience

Novartis Pharmaceuticals
09.2021 - 12.2022

Nordic Digital Brand Manager

Abbott Diabetes Care
05.2020 - 08.2021

Nordic Consumer Brand Manager

Abbott Diabetes Care
01.2019 - 05.2020

Product Manager, Norway, Denmark, Iceland

Abbott Diabetes Care
09.2017 - 12.2019

Campaign Manager

Telenor
10.2016 - 09.2017

Inventory Management / Senior TV Planner

Discovery/Fox Networks
04.2010 - 09.2016

Marketing Manager

Airport Parking & Hotels
09.2007 - 09.2009

Marketing Executive – Marketing Manager

CRU International
09.2004 - 09.2007

Account Coordinator

Australasian Medical Publishing Company
07.2001 - 07.2004

Bachelor of Arts - Communications - Public Relations

Griffith University

Associate of Arts - Media Communications

Griffith University
Sarah Christensen