Sally Fowler
Stockholm
Summary
Customer-focused software professional with superior communication skills and knowledge in IBM's Maximo. Understands and meets both client and employer needs. Assists in aiding customers with training and problem-solving when utilizing the provided applications of Maximo. Fluent in both Swedish and English and accustomed to working with cross-cultural, global teams.
Overview
9
9
years of professional experience
Work History
Applications Consultant
Nexer
Stockholm
01.2022 - Current
- Designed presentations to illustrate usage of our product, translating technical language into easily understood graphics and text.
- Performed software demonstrations for potential clients, highlighting strengths of our products.
- Consulted with clients to understand customer requirements.
- Assisted in helping customers implement and maintain software.
Kitchen Planner
IKEA
Stockholm
05.2020 - 01.2022
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Planned and presented project quotes for custom designs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Sales Assistant
H&M
Stockholm
05.2019 - 05.2020
- Assisted customers with prompt and polite support.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Assistant
ICA (Known Grocery Store in Sweden)
Stockholm
04.2014 - 05.2019
- Served customers with knowledgeable, friendly support.
- Opened new merchandise and stocked sales floor racks and shelves.
Education
Bachelor of Science - Marketing & Public Relations
Stockholm University
StockholmBachelor of Science - Computer & Systems Sciences
Stockholm University
StockholmSkills
- Basic HTML and CSS
- Microsoft CRM
- Proficiency in Microsoft Office and G Suite
- Client Relationships
- Client Requirements
- Workflow Diagrams
- Technical Presentations
Languages
Swedish
Native language
English
Proficient
C2
French
Elementary
A2
Timeline
Applications Consultant
Nexer
01.2022 - Current
Kitchen Planner
IKEA
05.2020 - 01.2022
Sales Assistant
H&M
05.2019 - 05.2020
Sales Assistant
ICA (Known Grocery Store in Sweden)
04.2014 - 05.2019
Bachelor of Science - Marketing & Public Relations
Stockholm University
Bachelor of Science - Computer & Systems Sciences
Stockholm University
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