Saima Din
Uppsala
Summary
Seeking an organization that fosters personal and professional growth. Eager to contribute skills and dedication to a quality-oriented job. Aiming for continuous self-assessment and improvement. Driven to further develop career within an environment that values growth and self-improvement.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Sunshine Travel Air International
10.2015 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Lecturer
University of South Asia
10.2014 - 10.2015
- Conducting Courses assigned by the BBA Program
- Courses Conducted: Introduction to Business, Introduction to HRM, Introduction to Psychology
- Dealing with various student queries
- Completing student’s semester-wise registration at the beginning of each semester
- Providing all the faculties with Course Offer Letter at the beginning of each semester
- Consolidating & preparing semester-wise (all departments) courses routine along with the Coordinator
- Solving different department related problems along with the Coordinator
- Conveying any problem the university is facing to the Proctor & Pro-VC through the Coordinator & trying to provide with the proper solution through the Management
- Preparing Notices for information, preparing Monthly Meeting Agendas
- Consolidating teachers evaluation sheet (giving entry from the students’ evaluation, coordinator’s evaluation, class attendance report, Exam result submission report & problem (if any) in to the given format)
- Students result/grade upgrade (from student’s application if there is any problem regarding the grade or retaken course along with Course Coordinator & Faculty’s authorization)
Officer
BASIC Bank Limited
10.2009 - 06.2012
- Preparation of Daily Vouchers;
- Preparing Bangladesh Bank Statements;
- Reconciliation of third currency accounts (EURO, GBP, JPY and CHF);
- Circular preparation and distribution
- To perform day-to-day operational tasks of trade finance transactional processing
- To deliver services in line with agreed service standards documented between the Branches and Trade Finance Processing Centre
- To liaise with customers on their trade requirements and maintain good relationship with them at all times
- To ensure compliance with guidelines and policies as documented in the Bank’s Manuals as well as external rules and regulations governing trade finance operations
- To maintain good relations with fellow colleagues with emphasis on teamwork and fair dealing
Education
Masters In Business And Management - International Business
Uppsala University
Uppsala, Sweden Executive MBA - International Business
Dhaka University
Dhaka, Bangladesh BBA - Human Resource Management
North South University
Dhaka, Bangladesh Skills
- Possess good interpersonal and writing skills;
- Capable to work under pressure and in challenging environment;
- Enthusiastic team member and able to coordinate teams effectively;
- Always keen on responsibilities;
- Able to pick new concepts;
- Self-motivated
Languages
English
Bilingual or Proficient (C2)
Swedish
Intermediate (B1)
Timeline
Assistant Manager
Sunshine Travel Air International
10.2015 - 06.2024
Lecturer
University of South Asia
10.2014 - 10.2015
Officer
BASIC Bank Limited
10.2009 - 06.2012
Masters In Business And Management - International Business
Uppsala University
Executive MBA - International Business
Dhaka University
BBA - Human Resource Management
North South University
Similar Profiles
Sandra SchabergSandra Schaberg
RN Flight Nurse at Travel Care International Air ambulanceRN Flight Nurse at Travel Care International Air ambulance
Albernita IrbyAlbernita Irby
Independent Travel Agent at Take The Time To Travel With SunshineIndependent Travel Agent at Take The Time To Travel With Sunshine
Julienne NGUEOUYA POATYJulienne NGUEOUYA POATY
R H at Sunshine international corporationR H at Sunshine international corporation