Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Said  Abu Shihab

Said Abu Shihab

Malmö

Summary

Experienced technician with over 5 years of expertise in field service, remote technical support, and system diagnostics within the renewable energy sector. Specialized in the installation, troubleshooting, and maintenance of solar PV systems and energy storage systems (ESS). Proficient in managing both on-site installations and repairs, as well as remote monitoring and troubleshooting, to ensure system performance and customer satisfaction. Adept at working across the Nordics, adhering to HSE regulations, and providing excellent customer service in critical situations.

Overview

17
17
years of professional experience

Work History

Installation Lead

SVEA Solar
Malmö
01.2023 - Current
  • Led on-site installations and repairs of solar PV systems, ensuring adherence to safety and OEM standards.
  • Provided remote technical support to diagnose system malfunctions, resolving issues through digital tools and phone consultations.
  • Managed preventive and corrective maintenance schedules, and ensured compliance with warranty and OEM requirements.
  • Monitored spare parts inventory and facilitated timely stock replenishment, minimizing system downtime.
  • Conducted customer training on system operation and maintenance, improving service satisfaction.

Deputy Manager

SVEA Solar
Malmö
06.2022 - 12.2022
  • Supervised daily field service operations, including solar and energy storage system (ESS) installations.
  • Acted as first-level support for O&M tickets, handling escalations and coordinating remote solutions.
  • Dispatched service teams and followed up on progress to ensure prompt and accurate repairs.
  • Ensured health and safety compliance (HSE) across project sites, managing risks, and maintaining project timelines.

Installation Coordinator

SVEA Solar
Malmö
11.2021 - 06.2022
  • Coordinated project management, commissioning and technical support for solar cell installations.
  • Prepared and planned worksites to help jobs run smoothly.
  • Delegated work to staff, setting priorities and goals.
  • Created work crew schedules and delegated assignments.
  • Ordering materials.
  • Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.

Operation Team Leader

SVEA Solar
Malmö
02.2021 - 11.2021
  • Leading an installation team of solar cell.
  • Communication with costumers.
  • Photography and documentation of installations .
  • Leading the building of scaffolding.
  • Service work.

Startup Founder

YA HALA
Kuala Lumpur
09.2013 - 03.2018
  • Establishing and managing companies in the early stages, some of which are still operating to this day.
  • Operational management.
  • Business development.
  • Approved and negotiated contracts with distributors and suppliers.

Seller / Part Time

Different store
Damascus / Beirut
01.2008 - 10.2012

Seller in different stores and different fields (Clothes, Electronics and supermarkets) , some fulltime and some part time under this period.

Education

Higher Vocational Education - Business Development

Hyper Island
Sweden
05.2021

Higher Vocational Education - Intercultural Relations & Business English

TEC Traver Education Center
Sweden
12.2020

Higher Vocational Education - assembly leader solar

Heta Utbildningar
Sweden
01.2020

Higher Vocational Education - IT & Electricity And Energy

Alzahera
Syria
05.2012

High School Diploma - Information Technology

Midan
Syria
06.2010

Skills

  • System diagnostics and troubleshooting (Field and Remote)
  • PV inverters and energy storage systems (ESS)
  • Remote technical support and O&M ticket handling
  • AC/DC electrical systems (Low/Medium Voltage)
  • Preventive and corrective maintenance
  • Health, Safety, and Environmental (HSE) compliance
  • Customer communication and relationship management
  • Spare parts management and stock control
  • Team leadership and training

Languages

Arabic
First Language
English
Proficient (C2)
C2
Swedish
Proficient (C2)
C2
Malay
Intermediate
B1

Timeline

Installation Lead

SVEA Solar
01.2023 - Current

Deputy Manager

SVEA Solar
06.2022 - 12.2022

Installation Coordinator

SVEA Solar
11.2021 - 06.2022

Operation Team Leader

SVEA Solar
02.2021 - 11.2021

Startup Founder

YA HALA
09.2013 - 03.2018

Seller / Part Time

Different store
01.2008 - 10.2012

Higher Vocational Education - Business Development

Hyper Island

Higher Vocational Education - Intercultural Relations & Business English

TEC Traver Education Center

Higher Vocational Education - assembly leader solar

Heta Utbildningar

Higher Vocational Education - IT & Electricity And Energy

Alzahera

High School Diploma - Information Technology

Midan
Said Abu Shihab