Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
SABRINA MOCIOC

SABRINA MOCIOC

STOCKHOLM

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Waiter

M1920 Melt
09.2021 - Current
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Used cash registers and credit card machines to cash out customers.

House Cleaner

GreenServ
11.2019 - 06.2021
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Dusted picture frames and wall hangings with cloth.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Waitress Trainer

Eataly
02.2014 - 08.2019
  • Observed participants and provided corrective measures for skill improvement.
  • Educated bartenders, clerks, and servers on responsible service protocols.
  • Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
  • Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
  • Presented training material with varied instructional methods to maintain attention of participants.
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.

Education

High School Diploma -

Michael The Brave
Romania
07.2010

Skills

  • Order Accuracy
  • Quality Control
  • Inspecting Tickets
  • Preparing Guest Salads
  • Menu Knowledge
  • Interactive Management
  • Guest Relations
  • Price Memorization
  • Safe Food Handling
  • Hospitality and Accommodation
  • Safety and Sanitation

Languages

Romanian
Native language
Swedish
Upper intermediate
B2
English
Advanced
C1
Italian
Advanced
C1

Timeline

Waiter

M1920 Melt
09.2021 - Current

House Cleaner

GreenServ
11.2019 - 06.2021

Waitress Trainer

Eataly
02.2014 - 08.2019

High School Diploma -

Michael The Brave

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SABRINA MOCIOC