SABBIR HASAN EMON
Stockholm
Summary
Energetic Restaurant Assistant known for high productivity and efficiency in task completion. Specialize in customer service management, inventory control, and team coordination. Excel in communication, problem-solving, and adaptability, ensuring seamless restaurant operations and exceptional dining experiences.
Overview
4
4
years of professional experience
Work History
Restaurant ASSISTANT
Brödernas
10.2023 - 03.2024
- Operated at the daily kitchen and floor operations in a high-volume, fast-paced environment, ensuring consistent speed of service and quality control during peak hours.
- Performed food preparation and service flow, providing real-time feedback to staff to maintain high hygiene standards and operational excellence.
- Acted as the primary liaison between the kitchen manager and restaurant/shift leader to resolve bottlenecks and optimize the guest experience.
- Managed inventory levels and stock rotation (FIFO) to minimize waste, while enforcing strict health, safety, and cleanliness protocols.
- Developed a collaborative team culture focused on focus and efficiency, directly contributing to improved service times and customer satisfaction.
FOOD PREP ASSISTANT
RC Bakery AB
Arlanda Airport
08.2023 - 09.2023
- Assisted in daily food preparation and packaging for high-volume airport catering operations.
- Maintained hygiene and food safety standards in line with airport regulations.
- Supported kitchen team with ingredient handling, portioning, and labeling.
- Ensured timely delivery readiness for flights and catering schedules.
Service Assistant
Florentino Multicuisine Restaurant
Chittagong
02.2021 - 06.2023
- Processed customer orders efficiently to ensure accurate delivery and maintain high levels of customer satisfaction.
- Maintained cleanliness and organization of dining and kitchen areas to uphold health and safety standards.
- Collaborated with kitchen staff and servers to coordinate smooth service flow and minimize wait times.
- Monitored inventory levels and restocked supplies promptly to prevent service interruptions and support operational continuity.
- Resolved customer inquiries and concerns promptly, enhancing overall dining experience and fostering repeat patronage.
- Assisted guests with menu selections and special requests. Contributing to improved customer satisfaction and a seamless dining experience.
- Handled customer payments and balanced daily cash transactions, ensuring accurate financial records and reducing discrepancies in end-of-day reporting.
- Prepared and arranged dining areas promptly to support smooth service flow and elevate overall guest dining satisfaction.
PRODUCTION Associate
Northvolt Ett
Skellefteå
04.2024 - 04.2025
- Supported premium automotive clients (Scania, Audi, Porsche) by ensuring consistent delivery standards, aligning with production KPIs and timing targets.
- Coordinated end-to-end material flow using AGVs, conveyors, and warehouse control systems to ensure smooth and timely operations.
- Acted as a key liaison between planning, production, and quality teams to troubleshoot disruptions and maintain brand-aligned performance metrics.
- Conducted quality checks and documented process deviations, using dDigital SOP and FBS Viewer tools to ensure product integrity.
- Participated in daily alignment meetings to support data-driven decisions and consistent operational outcomes.
- Championed Lean, 5S, and HSE methodologies to maintain high standards in safety, quality, and efficiency—mirroring brand consistency principles.
Education
MSc - Digital Entrepreneurship, Research, Industrialization, Supply Chain Management & Marketing
Jönköping International Business School
Jönköping, SwedenBBA - Supply Chain Management & Marketing
East West University
Dhaka, BangladeshSkills
- Word
- Teams
- Zoom
- Gmail
- Hot Works & Fire Safety
- Quality Control (QC)
- 5s
- Food preparation & basic cooking
- Kitchen cleaning & hygiene
- Food labelling and storage
- Teamwork in fast-paced environments
- Time management
- Dishwashing & workstation setup
- Receiving and organizing stock
- English communication
- Flexible shifts availability
Languages
Advanced, Basic (improving), Fluent, Native
References
- Tanvir Hossain, Sous chef at la giraffe by Nordnest, Arlanda, Terminal 5
- Sohel, Assistant Manager at BrödernaS, Vasagatan, Lidingö
Technical And It Skills
Microsoft Dynamics 365 basics, WCS, AGVs, AS/RS, Forklift Operation, FBS Viewer, WMS, Power BI, Tableau, Word, Teams, Zoom, Gmail, Hot Works & Fire Safety, LOTO, TIA, Quality Control (QC), PPE, 5s, Prompt Engineering using ChatGPT, Grok & Gemini
Languages
English
Proficient
C2
Hindi
Upper Intermediate
B2
Urdu
Upper Intermediate
B2
Bengali
Proficient
C2
Swedish
Beginner
A1
Timeline
PRODUCTION Associate
Northvolt Ett
04.2024 - 04.2025
Restaurant ASSISTANT
Brödernas
10.2023 - 03.2024
FOOD PREP ASSISTANT
RC Bakery AB
08.2023 - 09.2023
Service Assistant
Florentino Multicuisine Restaurant
02.2021 - 06.2023
MSc - Digital Entrepreneurship, Research, Industrialization, Supply Chain Management & Marketing
Jönköping International Business School
BBA - Supply Chain Management & Marketing
East West University