Redwan Mohammed Adem
20 Vanauley St
Summary
Dynamic and results-driven professional with extensive experience in logistics and customer service. At Ezana Coffee Company, I enhanced customer satisfaction through effective inventory management and operational oversight. Proven ability to multitask and organize efficiently, ensuring timely deliveries and fostering positive customer relations. Skilled in supply ordering and optimizing delivery routes.
Overview
6
6
years of professional experience
Work History
Coffee Store Manager
Ezana Coffee Company
01.2022 - 04.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Delivery Driver
Akhmas Car Spare Part
10.2020 - 06.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Logistics Officer
Zekalay Private Company
02.2018 - 02.2020
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Supervised logistics functions and operations.
Delivery Driver
Lemlem Flour Company
01.2017 - 01.2018
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
High School Diploma -
Sheba University College
Tigray, Ethiopia 06-2013
Skills
- Customer service
- Customer relations
- Multitasking and organization
- Friendly and positive
- Supply ordering
Languages
English
Intermediate (B1)
Tigrigna
Bilingual or Proficient (C2)
Amharic
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Timeline
Coffee Store Manager
Ezana Coffee Company
01.2022 - 04.2023
Delivery Driver
Akhmas Car Spare Part
10.2020 - 06.2021
Logistics Officer
Zekalay Private Company
02.2018 - 02.2020
Delivery Driver
Lemlem Flour Company
01.2017 - 01.2018
High School Diploma -
Sheba University College
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