Rawan Mohammad

I am Rawan Mohammad, a 22-year-old multi-lingual individual with a keen interest in aviation and travel. I am writing to express my sincere interest in joining Emirates Airlines as a Cabin Crew member. I am confident that I possess the necessary skills, experience, and personal qualities required to excel in this role.

I graduated from Thoren Business School, on June 11, 2020, and I am currently pursuing a full-time Social Work course at Malmo University, which is an independent course online during the spring semester. Additionally, I am in the process of building my own Bachelor's degree in Criminology.

With my exceptional communication skills and ability to work collaboratively with other team members, I am confident in providing exceptional customer service. I am highly adaptable, able to work well under pressure, and always maintain punctuality as a strong attribute. My detail-oriented nature ensures that I always strive for the best possible results.

I am a very honest and strong individual who possesses the drive and enthusiasm to exceed expectations in any given role. My passion for travel and discovering new cultures is a significant part of my life, and I believe that working for Emirates Airlines would provide an exciting and challenging opportunity to pursue my interests.

Thank you for considering my application. I would welcome the opportunity to meet with you and discuss my qualifications further.

Customer service is essential for any business as it is the primary point of contact between the company and its customers. A company's reputation is based on how well it delivers customer service. Providing excellent customer service has numerous benefits, including building trust, loyalty, and positive word-of-mouth promotion. Customers are more likely to return and recommend a business to others if they feel valued and well-served. By understanding and addressing customer needs and concerns, companies can develop long-term relationships with their customers, leading to increased revenue and business growth. Good customer service is also crucial in solving problems, handling complaints, and retaining customers, which ultimately improves a company's overall performance and success.