Ravichandh Matheswaran

• Coordinated with Benelux-based business teams to analyze requirements, bridge gaps, and ensure seamless integration of Loan and Leasing processes into existing workflows, aligning with organizational goals.
• Fostered strategic partnerships to integrate third-party solutions seamlessly into existing systems architecture, enhancing efficiency and scalability.
• Managed technical roadmaps for Loan and Leasing projects, incorporating Tosca test automation and Dynamics 365 to deliver scalable solutions and introduce process improvements.
• Defined test strategies, prepared test plans, and Led comprehensive testing, including UAT, integration testing, and regression testing, using tools like Jira, Zephyr, Tosca, and Dynamics 365.
• Conducted disaster recovery testing, incorporating past incident analyses to ensure business continuity and strengthen preparedness against potential disruptions.
• Developed automated testing parameters and diagnostic protocols, ensuring high-quality asset finance workflows and reducing defect rates.
• Led daily defect triage sessions, prioritized fixes, and prepared root cause analyses for post-production issues, improving system stability and reliability.
• Logged, categorized, prioritized, and resolved incidents using ServiceNow, meeting SLAs while conducting root cause analysis for continuous improvement.
• Delivered timely updates through comprehensive reports, covering test execution status, incident documentation, disaster recovery testing results, and metrics to measure effectiveness across multi-regional teams.
• Strengthened team productivity by providing technical guidance, mentoring junior members, and fostering collaboration between Benelux, Philippines-based technical teams, and UK vendors.
• Streamlined delivery processes with Agile methodologies, automated testing frameworks, and continuous integration pipelines, accelerating release cycles and ensuring timely project delivery.

• Worked with HR teams to understand and align business requirements for Personal Administration, Organizational Management, and Employee Self-Service using SAP HCM modules (PA/OM) and SuccessFactors.
• Managed the delivery process using Agile methodologies, ensuring SAP HCM and SuccessFactors were implemented successfully across Nordic and European countries while meeting project goals and timelines.
• Facilitated daily scrum meetings to track progress, address blockers, and promote collaboration within cross-functional teams.
• Led testing efforts, including developing test plans, creating test designs, and managing traceability metrics to validate workflows and system functionalities.
• Prepared test strategies and oversaw testing for SAP PA and OM modules, focusing on employee data management, organizational hierarchies, and HR process integrity, while using SuccessFactors for analytics and optimization.
• Acted as the main point of contact for UAT processes, working with project managers and teams to plan and carry out end-to-end testing.
• Collaborated with cross-functional teams following Agile and scrum practices to ensure alignment and efficient delivery of scalable, high-quality solutions.
• Worked on identifying and fixing issues during defect triage meetings and shared regular updates through detailed reports.
• Helped plan and test disaster recovery processes to minimize risks and keep HR operations running smoothly.
• Shared project updates with senior management during meetings, including progress reports and suggestions for improvement.
• Guided and supported teams by fostering collaboration, helping with technical issues, mentoring junior team members, and ensuring effective teamwork in an Agile environment.

• As a Test Manager, overseeing testing strategies and processes, including planning, designing, execution, and monitoring test activities.
• Analyzed and understood business requirements to create detailed test cases for SolidWorks CAD software designs and mobile applications.
• Collaborated with business and development teams to maintain alignment, address risks, and deliver solutions that meet objectives.
• Validated and verified dimensions, tolerances, functionality, and performance of CAD models and designs, ensuring precision and quality.
• Reviewed the aesthetics and ergonomics of designs to improve usability and overall appeal.
• Led mobile testing efforts, evaluating mobile applications for functionality, usability, visual appeal, and compatibility across various devices and tablets.
• Coordinated testing efforts across Virtual Machines (VMs) in a client-server architecture environment, ensuring comprehensive coverage and system reliability.
• Managed defect lifecycles by prioritizing issues, conducting defect triage meetings with development teams, tracking resolutions, and preparing detailed reports for stakeholders.
• Worked as Scrum Master to facilitate Agile ceremonies, including sprint planning, daily standup's, and retrospectives, fostering collaboration and team alignment.
• Collaborated with development teams to establish clear test objectives, ensuring alignment with project goals.
• Motivated teams to address blockers, improve workflows, and ensure efficient delivery of high-quality outputs.

Client - Fidelity Investments:

• Analyzed business requirements to define testing scope and ensure comprehensive coverage of critical aspects.
• Created and implemented detailed test plans and strategies, supervised test execution, and maintained adherence to quality standards and timelines.
• Managed and led an onsite testing team while effectively coordinating with offshore teams to ensure smooth collaboration and efficient distribution of tasks.
• Conducted test case reviews, assigned testing responsibilities, and monitored progress to ensure efficient workflows.
• Coordinated defect resolution, collaborated with development teams, and ensured effective tracking and closure of issues.
• Facilitated clear communication between onsite and offshore teams to align priorities, share updates, and address blockers.
• Ensured testing deliverables were consistent across locations and aligned with project goals and timelines.
• Validated ETL processes, ensuring data accuracy, consistency, and compliance with business rules.
• Conducted defect triage sessions, worked with development teams to resolve issues, and prepared detailed defect reports for stakeholders.
• Organized and facilitated Agile ceremonies, including sprint planning, daily standup's, and retrospectives, promoting team alignment and efficiency.
• Delivered regular updates and test execution reports to stakeholders, maintaining transparency and trust.
• Identified and implemented improvements to testing processes, tools, and methodologies, enhancing productivity and efficiency.
• Maintained comprehensive documentation of all testing activities, including test cases, defect logs, execution results, and ETL testing reports.
• Managed weekly project revenue reports for onsite and offshore team members, ensuring accurate reporting and accountability.

Project: Food World (Supermarket Chain - India)

• Defined and documented test strategies and plans for POS system testing, including hardware and software components, while identifying scope, objectives, and timelines.
• Created and reviewed comprehensive test cases to ensure coverage of transaction workflows, payment methods, promotions, and loyalty programs.
• Conducted manual and regression testing, simulating real-world retail scenarios to validate POS system operations and ensure functionality, performance, and usability.
• Logged, tracked, and prioritized defects using Jira, conducted root cause analysis, and collaborated with developers to ensure timely resolution and preventive measures.
• Mentored junior testers, allocated tasks based on skills, and monitored progress through regular stand-ups and reviews to ensure efficient workflows and team productivity.
• Facilitated communication and collaboration with stakeholders by delivering regular updates on test progress, defect metrics, project risks, and UAT results.
• Assisted end-users during UAT by addressing issues, validating hotfixes, and ensuring system reliability.
• Provided recommendations for enhancing POS systems by analyzing past defects, customer feedback, and test metrics to identify improvement areas.
• As Test Lead, managed the overall testing process, supervised the testing team, and ensured the effective execution of test strategies and plans.
• Coordinated testing efforts for POS systems, ensuring hardware and software components integrated seamlessly and performed efficiently in retail environments.
• Conducted root cause analysis on defects, providing valuable insights for future development improvements.

Client - Bank of America

• Developed and implemented test strategies and plans covering card functionalities, including issuance, transactions, fraud detection, settlements, and monthly/year-end statement generation.
• Authored and executed detailed test cases for credit card workflows, transaction validations, PIN verification, and customer statement generation processes.
• Validated the accuracy and integrity of monthly and year-end credit card statements to ensure customer satisfaction and compliance with industry regulations.
• Conducted manual and regression testing for payment systems and statement generation workflows, ensuring functionality, scalability, and reliability under various scenarios.
• Verified credit card and payment system logic, ensuring seamless handling of payment methods, authorization flows, reconciliations, and statement reporting.
• Monitored system performance under peak loads, ensuring scalability and reliability for large-scale statement generation and distribution.
• Tracked, managed, and prioritized defects using JIRA and HP ALM, collaborating with development teams to ensure timely resolutions and conducting root cause analysis (RCA).
• Led a testing team as Test Lead, assigning tasks, mentoring team members, and ensuring effective execution of testing processes.
• Facilitated User Acceptance Testing (UAT) with stakeholders, validating monthly and year-end statements and aligning the system with customer expectations.
• Collaborated with product managers, developers, and operations teams to implement card functionalities and statement generation processes smoothly.
• Ensured compliance with encryption standards, fraud prevention measures, and banking regulations, safeguarding sensitive customer data.
• Delivered detailed test execution reports, defect metrics, RCA documents, and post-installation updates while providing support for post-production issues.
• Recommended improvements to credit card operations, statement generation workflows, and payment processing based on test results, customer feedback, and past metrics.

Client - Deltek Inc.,

• Analyzed functional and technical requirements across Accounting, Material Management, Warehouse Management, and Procurement modules to define testing scope and objectives.
• Developed comprehensive test plans and cases to ensure full coverage of ERP workflows, including inventory management, purchase-to-pay, and order-to-cash processes.
• Executed test cases for financial transactions, inventory control, procurement operations, and warehouse activities, validating functionality and adherence to business logic.
• Conducted testing for material management workflows, including stock movement, demand planning, and supplier management, ensuring accurate data flow across modules.
• Validated warehouse management functions, such as order fulfillment, picking, packing, shipping, and inventory accuracy within the system.
• Tested procurement workflows, including supplier selection, purchase order generation, invoice processing, and payment authorization, ensuring consistency with organizational policies.
• Verified accounting processes, including general ledger entries, accounts payable/receivable, and cost allocations, ensuring compliance and financial accuracy.
• Conducted integration testing across modules and end-to-end (E2E) workflows to ensure seamless operation of interconnected processes within the ERP system.
• Performed usability, performance, and stability testing, ensuring the ERP tool was intuitive, responsive, and capable of handling peak loads.
• Logged and tracked defects using JIRA and Quality Centre, prioritized issues, and worked with development teams for timely resolutions while conducting root cause analysis (RCA) to prevent recurring problems.
• Collaborated with cross-functional teams, including accounting, supply chain, and warehouse personnel, to align testing efforts with business processes and operational goals.
• Provided regular updates on test progress, defect metrics, and key findings, delivering detailed test execution and RCA reports to stakeholders.