Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Ratnadeep Saha

Ratnadeep Saha

Stockholm

Summary

Software Engineer with 16 years of expertise in Database & Application Administration, Technical Architecture Design, Digital Transformation & Migration Project Management, DevOps Delivery. I am based in Stockholm and working with Swedish organizations for last 6 years which helped me to develop soft skills on the Nordic region and working culture. Roles and Responsibilities: Migration & digital transformation project management Technical architecture Analysis, design & implementation Service delivery SPOC of IT-Operation Technical Lead of Database and Application operation Transformation of traditional IT delivery to DevOps & Agile delivery Pre-sales solution engineer cum technical architect Assisting new business development to maintain steady growth

Overview

22
22
years of professional experience

Work History

Digital Transformation Lead & Delivery Manager

TCS
09.2020 - Current
  • Managing service delivery of 4-5 cross functional teams, who takes care of development, maintenance & operation of multiple value streams for a Swedish customer
  • Managing 2-3 digital transformation initiatives sprints/projects
  • Infra layout architecture review of Middleware & DB technology stack for any upcoming solution
  • Creating and supporting new opportunities towards growth & transformation
  • Supporting high availability & performance improvement tasks/initiatives/needs of Middleware & Database technologies
  • Periodic review & providing improvement suggestions of ITIL processes for ITSM team
  • Responsible for organizing and/or managing governance meetings with customer stakeholders at different layers
  • Guiding & helping account management team in P&L activities
  • Pre-sales support to other G&T initiatives or new business deals

Service Delivery Lead

TCS
06.2017 - 08.2020
  • Manged delivery of Middleware & Database administration service team, which was responsible for operation support of entire IT landscape for a Swedish customer
  • Reduced critical operation incidents by 90% with in 1 year of BAU responsibility handover
  • Carried our continuous improvement initiatives in automation, monitoring, proactive maintenance etc.
  • Helped team in Database & Application health/hygiene improvement initiatives
  • Technical architecture design of infrastructure layers for upcoming systems/solutions
  • Solution architect for automation initiatives at infrastructure & application operation layer
  • Performance tuning of Database & Application technology stack
  • Helped ITSM team to enhance/establish ITIL processes

Technical Lead & Project Manager

TCS
08.2015 - 05.2017
  • Managed migration of 50+ business applications from incumbent vendor's datacenter to customer's datacenter
  • Completed all migrations with '0' unplanned business outage
  • Built technical design of target architecture
  • Built technical step & plan of migration from source infrastructure to target infrastructure
  • Managed migration plan of multiple move groups executed in parallel
  • Helped team to build & perform technical migration of business critical application/services
  • Enabling infra & application operation support of migrated applications
  • Building & managing transition plan along with project manager of incumbent parties
  • Ensured smooth hanover and knowledge transition from incumbent vendor

System engineer & Developer

  • Project Description - The project is developing a software for game’s management
  • The Project deals with the feed of data from on-filed game’s which is further used for management of over-all event and generating the result in National Game’s web pages, which was implemented on 33rd

Delivery Manager

Tata Consultancy Services
07.2011 - Current
  • Project – IT-Operation Delivery & Digital Transformation Service, Apoteket
  • Role – Database & Application Operation Tech Lead and IT-Operation Service, Project Description - The project is to ensure stability of entire IT eco-system of customer
  • Customer is having IT infrastructure stretched across on-premises and cloud, responsibility of TCS is to keep IT platform available for business on 24/7
  • Along with it TCS is partner for Digital Transformation and Innovation journey of customer, this also includes migration to new platforms either on-premises/cloud
  • Responsibility - As a technical lead and service delivery manager of this project my roles are as below:
  • Completed migration of packaged & be-spoke applications to new in- frastructure layer
  • Program management of Oracle Exadata to Exa Cloud @ Customer platform
  • Leading technical team for Application & Database operation
  • Ensuring stability & availability of all business-critical applica- tions
  • Application & Database performance tuning
  • Technical architecture review for any upcoming solution
  • Supporting / Driving implementation of transformation & im- provement initiatives
  • Transforming IT-Operation delivery from traditional to Agile
  • Technologies and Tool worked on - Oracle eBusiness Suite R12, Oracle
  • Database 11g/12C/19C, Oracle Weblogic
  • MS-SQL Server, Atlassian, PostgreSQL,
  • Jenkins etc
  • Project

Database Administrator

Cognizant Technology Solutions
10.2009 - 06.2010
  • Project - ACXIOM Migration
  • Client - Western Union Money Transfer
  • Role - Oracle Apps &, Project Description - The project is being executed by Data architecture center of excellence team of CTS, for giving support to end to end business solution application of Western Union
  • Our team gives administration support to the application and database
  • The application consists of several mission critical applications which are giving business solutions to Western Union and the ‘DACOE’ team maintain all the databases and application servers of those applications
  • Responsibility - As an Oracle Apps DBA of this project my roles are as below:
  • Administration in Oracle Apps 11i
  • Database Administration – Oracle 8i/9i/10g
  • Application server Administration- Oracle 9iAS
  • Giving solution to business related problem in application
  • Technologies and Tool worked on - Oracle Apps 11i, Oracle Database 8i/9i/10g,
  • Oracle 9iAS.

Treasury, Database & Application Administrator

CMC Ltd
12.2006 - 09.2009
  • OTMS (Orissa, Management System, Project Description - It is an online project through which every transaction in the
  • Govt
  • Treasuries can be done with the help of the online servers which in turn connected with the DTI (the central location of all the treasuries in ORISSA) with the help of Lease line, Fiber Optical cables and VSAT
  • The system was developed keeping in mind the following objectives :-
  • Make online information available from every treasury
  • Increase operational efficiency
  • Establish efficient Project Control
  • Reduce Human intervention as much as possible
  • Make the accounting system perfect
  • Responsibility - As a database administrator of this project my roles were as below:
  • Database Administration – Oracle 10g
  • Data modeling for new requirements
  • Giving support to application users for various kinds of re- quirements
  • Analysis and rectification of data related issues
  • Technologies and Tool worked on - Oracle 10g (Back End), Oracle 9ias
  • Project - Ultimatix
  • Customer - TCS
  • Role – Database & Application Administrator
  • Project Description - The project is being executed by TCS, for giving support to end to end business solution application of TCS
  • Our team gives administration support to the database and application of the project as well as we give support to the user base of more than 1.25 lakhs in case of troubleshooting of various kind of problems
  • The Ultimatix application consist of several mission critical applications which are giving business solutions to TCS and the ‘Technical Support’ team maintain all the databases and application servers of those applications
  • Responsibility - As a team member of this project my roles are as below:
  • Administration in Oracle Apps 11i
  • Database Administration – Oracle 8i/9i/10g
  • Application server Administration- Weblogic, Oracle 9iAS,IIS
  • Giving solution to business related problem in application
  • Technologies and Tool worked on - Oracle Apps 11i, Oracle Database 8i/9i/10g,
  • Weblogic, Oracle 9iAS
  • Project - CTMS (Computerized Treasury Management System

Education

Bachelor of Technology - Electronics & Instrumentation Engineering

West Bengal University of Technology (WBUT)

Skills

  • Program management of any kind of migration/transformation etc
  • Customer stakeholder management
  • Cross-functional team management
  • Oracle & MS-SQL database administration
  • Oracle e-Business Suite & Fusion Middleware administration
  • Database & SQL performance tuning
  • Overview knowledge on OS, Compute, Storage, Network, PL/SQL Programming
  • High availability solution and architecture build
  • Business case preparation & solution presentation
  • Core technologies/tools: Oracle RDBMS, RMAN, RAC, Data-guard, Oracle eBS,
  • MS-SQL Server, WebLogic, IIS, Shell Script, Elastic Search, OEM, Solarwinds
  • IT delivery/DevOps tools: Jira, Confluence, Git, Jenkins, Service-Now

Accomplishments

  • National Games, Guwahati, 2007 by CMC Ltd
  • Responsibility - As a developer cum support engineer of this project my roles were as below:
  • Database administrator
  • Preparing and maintaining the WebPages
  • Technologies and Tool worked on - VB 6, Sql Server 2000, Oracle 7.x/8i/9i
  • 6) February 2006 to November 2006 - Etrendz Technologies
  • Project - IBOS (Integrated Back Office Management System)
  • Customer - Dayco Securities Pvt
  • Ld
  • Role – Junior Software Developer
  • Project Description - The project is based on back-office software based on D-mat
  • Banking
  • The Project deals with Inventory Management, Billing Management,
  • User Management and Depository Management
  • Responsibility - As a developer of this solution my roles were as below:
  • Gathering requirements from the client
  • Preparing Design document based on the requirements
  • Coding based on the approved design document
  • Unit testing of the code
  • Integration testing of the deliverable
  • Data transport from existing system to our system
  • Technologies and Tool worked on - VB.Net, Sql Server 2000, Oracle 7x/8i/9i.

Timeline

Digital Transformation Lead & Delivery Manager

TCS
09.2020 - Current

Service Delivery Lead

TCS
06.2017 - 08.2020

Technical Lead & Project Manager

TCS
08.2015 - 05.2017

Delivery Manager

Tata Consultancy Services
07.2011 - Current

Database Administrator

Cognizant Technology Solutions
10.2009 - 06.2010

Treasury, Database & Application Administrator

CMC Ltd
12.2006 - 09.2009

System engineer & Developer

Bachelor of Technology - Electronics & Instrumentation Engineering

West Bengal University of Technology (WBUT)

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