

Aim to contribute to a forward-thinking organization by leveraging my experience in business analysis, ERP systems, and process improvement to provide data-driven insights, streamline operations, and improve value for customers and stakeholders.
System Expertise.
Acted as the primary IT contact for interactions with the IFS ERP.
Collected and assessed requirements for process improvements, automation, and excellence.
Conducted UAT testing with ERP superuser teams.
Incident management with ERP suppliers and system owners.
Key contact for the IFS Project/support team in Sri Lanka.
IFS Product Lifecycle Management, including Service Update, Release Management, Configurations, and DB Clones.
Facilitated system requirement/solution documents, and work instructions.
System Integrations.
Led integration initiatives across suppliers, customers, and ERP systems (IFS, Pagero, Bank APIs).
B2B customer order processing.
Master Data Management.
Managed ERP user access, permissions, and master data tasks (supplier, customer, product, and users).
Updated month-end FX rates for a group of companies.
Requirement Management.
Gather and document business requirements.
In-depth analysis and mapping of business processes to propose solutions.
Created and documented business and functional specifications to meet industry standards.
Managed requirement traceability, validation, and deployment from UAT to production environments.
Process Excellence.
Enhancements to the Container Terminal Operating Systems (CTOS) and Billing System.
SOLAS container weight verification requirement (Verified Gross Mass) implementation.
Automated credit note/waiver approval function.
Mobile application: CICT Community App / iGT Intelligent Graphical Terminal System.
Integrations
EDI integration between shipping liners (UN/EDIFACT messages).
API integrations (Import Line Release/XML messages).
Integration with TradeLens: Information sharing and collaboration across supply chain partners.
Release Management
Deployed new requirements, bug fix versions, and database patches to UAT, production, and disaster recovery environments.
Container Terminal Operating System (CTOS) Upgrade 3.6 to 4.0 Version.
Quality Assurance (UAT) is conducted to ensure a bug-free final version.
Conducted the UAT testing for each UAT release to verify the version before releasing it to the production environment.
Customer and internal user support services.
Provided incident management and production support in a 24/7 operational environment.
Oracle EBS R12 Implementation for KIA Motors (Pvt) Ltd /Softlogic Holdings PLC.
Requirement Gathering Session representation.
Sorted out and documented all the report requirements and report formats.
Process diagrams are designed using Visio software.
Gap analysis of report formats with the Oracle EBS report formats.
Mapping report formats with Oracle EBS fields, along with navigation, and coordinating the technical consultants for developments.
Customized Oracle Report development in depot repair, inventory, and GL modules.
Involved in testing system functionalities and reports.
Developed an insurance diary to cater to the internal bank requirements.
Functional Testing for the Online Banking Application (third-party data transfer via BOC to the Central Bank).
Skills and competencies
Technical skills
Systems: IFS Cloud, Oracle EBS, CTOS, PACS, DIS,
Billing, iGT App, Ez Port, EDI Platform
Tools: SQL, Power BI, Jira, Postman, Smartsheet, ServiceNow, Visio, Miro, Azure AD, IIS
Testing: UAT, Functional, and Integration Testing
Integration: XML, API, EDI/EDIFACT, IFS Connect
Databases: SQL Server, Oracle
Work authorization - valid dependent work permit
Relocation - Open to relocation