Rana Al-Tawil

• Managed challenging behaviour effectively, reducing incidents to maintain positive learning environment.

• Supported business continuity by updating and maintaining HR database with accurate employee data.
• Create and publish job ads in various portals.
• Screen resumes and job applications.
• Conduct initial phone screens to create shortlists of qualified candidates.
• Interview candidates in-person for a wide range of roles.

• Develop and implement HR strategies and policies that are aligned with the organisational goals.
• Work collaboratively with leadership to develop talent management strategies.
• Oversee the recruitment and selection process, including job posting, resume screening, and interviewing.
• Analyze HR metrics to identify areas for improvement and raise documentations for the required changes.
• Manage HR budget and resources. Develop and deliver employee training programs on topics that are related to performance management, employee engagement, and diversity and inclusion.
• Manage employee relations, including conflict resolution, disciplinary actions, and grievance procedure.
• Ensure compliance with the labor laws and regulations.
• Developed and implemented activation plan to support HR strategy. Monitored the progress of the plan and made adjustments as necessary, resulting in increased employee engagement and retention.
• Worked closely with department heads to establish priorities and guide the implementation of HR initiatives for maximum impact.

Core Competencies:

• Experience in using KPIs to measure progress and identify areas of improvement.
• Strong communication, interpersonal, and customer service skills.
• Results oriented with high sense of urgency and a strong work ethic.

Key projects:

HR transformation ( 2016 - 2017)

• Worked closely with the team in data collection and analysis to identify key HR challenges and opportunities.
• Developed a comprehensive HR strategy during the design phase that is aligned with the bank's business goals and objectives.
• Led the implementation phase, which involved developing new HR processes, systems, and programs support the strategy.
• Monitored and evaluated the results of the project during the evaluation phase, making adjustments as necessary to ensure successful outcomes.
• Successfully completed the project on time and within budget, resulting in a streamlined HR function that was better aligned with the needs of the business.

• Conducting candidate screenings and interviews, and assisting with other recruitment activities to fill vacant positions.
• Developing and implementing employee benefits program, such as healthcare and retirement plan.
• Processing and managing employee data such as new hires, terminations, salary changes, and benefits information.
• Maintaining and updating HR databases and employees files to ensure accuracy and completeness of information.
• Coordinating training and development programs, and managing HR- related communications and materials.
• Providing support to employees and management with HR -related inquiries and facilitating grievance and disciplinary procedures when necessary.
• Assisting in the performance review process and providing ad-hoc reports as required by management.