Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Rami Nazeh Mosleh

Summary

Fluent in Arabic, English, and Swedish, with a basic knowledge of Russian, I bring strong multilingual skills and exceptional customer service expertise to Emirates Airlines as a cabin crew member. With a background in classy restaurant service, I excel in delivering personalized experiences, ensuring precise orders, and maintaining a warm and welcoming atmosphere. I prioritize passenger safety, demonstrate professionalism under pressure, and possess strong adaptability and communication skills.

My experience working with children in a school environment and in forensic psychiatry has honed my ability to connect with young passengers and approach diverse situations with empathy. Joining Emirates Airlines, I am eager to utilize my language proficiency, customer service acumen, and unwavering dedication to create unforgettable travel experiences.

Overview

11
11
years of professional experience

Work History

Healthcare Nursing Assistant

Malmö stad
01.2018 - Current


  • Assisted patients with daily activities, including personal care, hygiene, and mobility.
  • Efficiently served meals to patients, ensuring proper portioning and adherence to dietary guidelines.
  • Maintained a safe and pleasant environment for patients, focusing on creating a comfortable and homely atmosphere.
  • Responded promptly and effectively to emergency situations, remaining calm and providing necessary care.
  • Complied with strict healthcare protocols and regulations to maintain a high standard of care.
  • Collaborated with colleagues in a multidisciplinary setting, actively participating in care plan coordination and providing support.


Healthcare Assistant (Forensic Psychiatry)

Region Skåne
04.2017 - 01.2018

Except the activities that were described previously:


  • Care for individuals with mental health disorders, striving to help them achieve a drug-free lifestyle in the community.
  • Promote psychosocial functioning, providing interventions to enhance social integration and reduce the risk of reoffending.
  • Attend medical consultations and participate in treatment planning, contributing to a comprehensive approach to patient care.


Educational Mentor

Arboga municipality, Gäddgård School
02.2014 - 01.2017
  • Supported young newly arrived students in adapting to their new environment and integrating into the Swedish educational system.
  • Served as a communication bridge between students and teaching staff, ensuring effective understanding and collaboration.
  • Assisted students in overcoming language and cultural barriers, facilitating their transition into Swedish society.
  • Developed strategies to address individual students' needs, providing tailored support and guidance.

Restaurant Waiter

Meza Restaurant
11.2012 - 11.2013
  • Greeted and seated guests in a warm and welcoming manner, creating a positive first impression.
  • Served food and beverages with elegance and attention to detail, following proper serving techniques and etiquette.
  • Attentively addressed guests' needs and concerns throughout their dining experience, ensuring high satisfaction levels.

Education

No Degree - Education

Educational Mentor
Uppsala University
05.2015

No Degree - Graphic Design

New Horizons Institute Damascus
Damascus, Syria
08.2011

High School Diploma -

Alandalos School
Damascus, Syria
06.2008

Skills

  • Interpersonal communication: Proficient in connecting with individuals from diverse backgrounds, ensuring effective communication and exceptional customer service
  • Emergency response: Trained to handle emergencies calmly and efficiently, demonstrating composure under pressure
  • Attention to detail: Attentive to details, ensuring precision and accuracy in all tasks
  • Team collaboration: Experienced in working collaboratively with multidisciplinary teams, fostering teamwork and contributing to collective success
  • Ability to work in a secure and structured environment, ensuring the safety and well-being of clients
  • Able to connect with individuals of different ages and backgrounds and create a supportive environment

Hobbies

I enjoy playing chess, cooking, working out and traveling.

Languages

Arabic
Native language
English
Advanced
C1
Swedish
Advanced
C1
Russian
Beginner
A1

Timeline

Healthcare Nursing Assistant

Malmö stad
01.2018 - Current

Healthcare Assistant (Forensic Psychiatry)

Region Skåne
04.2017 - 01.2018

Educational Mentor

Arboga municipality, Gäddgård School
02.2014 - 01.2017

Restaurant Waiter

Meza Restaurant
11.2012 - 11.2013

No Degree - Education

Educational Mentor

No Degree - Graphic Design

New Horizons Institute Damascus

High School Diploma -

Alandalos School
Rami Nazeh Mosleh