Nipun Krishnan
Al Jahara
Summary
Experienced sales professional with 10 years of work in Kuwait, known for excellent customer service and achieving sales goals. Skilled in driving both light and heavy vehicles, with licenses from India. Fluent in Arabic, Hindi, Tamil, Malayalam, and also have basic conversational skills in English, making it easy to communicate with many customers. Ready to learn new things and take on different jobs, bringing a positive attitude and a strong willingness to work hard and succeed.
Overview
17
17
years of professional experience
Work History
Retail Sales Cashier
Sultana Al Kuwatia
08.2023 - Current
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Performed cash, card and check transactions to complete customer purchases.
- Increased customer satisfaction by providing efficient and accurate checkout services.
Cashier
Falker Kuwait
08.2019 - 07.2023
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Welcomed customers and helped determine their needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Salesman
Kalattil Medicals
02.2007 - 01.2009
- Improved client satisfaction by promptly addressing concerns, resolving issues, and providing exceptional customer service.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Filled and dispensed medication prescriptions accurately as ordered by physicians.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Assisted customers with selecting cost-effective medications in line with health coverage.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Diploma - Airport Management
DI-Beste Aviation
Bangalore, Karnataka, India10.2012
Plus Two -
Board of Higher secondary Examination, Kerala
SSLC -
Board of Public Examination, Kerala
Skills
- MS Office
- Inventory Management
- Internet and email
- Cash Register Maintenance
- Problem-Solving
- Customer Support
- Handling Complaints
- Employee Training
Languages
Malayalam, Hindi & Arabic
Personal Information
- Place of Birth: Thozhuvanur, Kerala
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Additional Information
Engaged in three years of academic study towards a Bachelor of Commerce degree from Calicut University, though completion of the program was not achieved due to certain circumstances.
Timeline
Retail Sales Cashier
Sultana Al Kuwatia
08.2023 - Current
Cashier
Falker Kuwait
08.2019 - 07.2023
Salesman
Kalattil Medicals
02.2007 - 01.2009
Diploma - Airport Management
DI-Beste Aviation
Plus Two -
Board of Higher secondary Examination, Kerala
SSLC -
Board of Public Examination, Kerala
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