Rahil Shafi

Life & Pension at SEB is one of the largest pension companies in the Swedish market, helping both businesses and individuals.

• Establish and maintain the Internal Developer Platform (IDP) to streamline development workflows and improve developer experience.
• Build reusable CI/CD pipeline components and support GitHub governance through terraform automation.
• Standardize end-to-end development processes including CI/CD pipelines, release management, and deployment strategies. Automate service provisioning in OpenShift namespaces using GitHub CI/CD workflows and ArgoCD for scalable, consistent deployments.
• Collaborate with product teams, security, operations, and architects to implement DevOps practices across the entire development lifecycle.
• Integrate security and compliance into the software supply chain using Shift Left and DevSecOps principles.
• Contribute to the strategic vision and roadmap for the shared development platform in alignment with organizational goals. Participate actively in technical communities and foster knowledge exchange across teams.
• Escalate infrastructure-related issues to internal teams, ensuring timely resolution and effective cross-team coordination.
• Monitor system performance and participate in 24/7 on-call rotations to maintain high availability and rapid incident response

Telia Finance is an independent company acting as a finance engine for Telia Company, one of the world's biggest telecoms operators.

• Supported development teams with Infrastructure as Code (IaC), provisioning, observability, scaling, performance tuning, incident management, and documentation.
• Introduced services to the Platform Service Catalog to address common DevOps requirements across IT teams.
• Ensured compliance and data security by implementing DORA and GDPR standards.
• Built, tagged, and pushed Docker base images to a centralized JFrog repository using GitHub Actions pipelines.
• Conducted code quality scans via SonarQube integrated into CI/CD pipelines, improving code formatting and security posture.
• Identified and mitigated cost leakage by resizing EC2 instances, optimizing CloudWatch metrics/log retention, and automating test database operations—resulting in significant AWS cost reductions.
• Assisted in deploying the company website on AWS and successfully migrated from the legacy platform.
• Implemented Single Sign-On (SSO) for 5+ portals and applications, streamlining user authentication.
• Set up and administered HashiCorp Key Vault Management System for secure infrastructure operations.
• Generated and renewed SSL certificates for production and development environments.
• Configured vulnerability scans for stored libraries using JFrog XRAY and integrated Slack notifications for real-time alerts.
• Collaborated closely with software development teams to enhance platform performance.
• Provided 24×7 technical support for critical production systems, ensuring high availability and rapid incident resolution.
• Diagnosed and resolved software faults, improving service quality and customer experience.
• Applied SAFE and Kanban frameworks to structure infrastructure projects, align with business goals, and prioritize tasks effectively.

Agile Content is a leading provider of OTT services and video delivery solutions.

• Responsible for designing, deploying, and maintaining robust infrastructure to support SaaS environments.
• Collaborated with cross-functional teams to ensure scalability, security, and high availability.
• Automated AWS resource provisioning using Terraform, an Infrastructure as Code tool.
• Deployed and configured Virtual Private Cloud, Subnets, Security Groups, EC2, EBS volumes, RDS, Aurora, ELB, NATGW, IGW, NACL, CloudFront, Route53 and EKS clusters.
• Configured CloudWatch alarms for receiving notifications about exceeded cost and for proactively optimizing AWS services cost.
• Automated repetitive tasks with the help of Bash scripts, such as log rotation, backup routines, and system health checks.
• Resolved critical production issues, including bottlenecks, performance glitches, and system latency.
• Periodically monitored OTT customer systems to assess capacity constraints, and identify potential sales opportunities.
• Actively participated in client meetings and discussions, translating technical requirements into actionable plans.

Edgeware enables operators and content owners to deliver their TV services at huge scale and low cost, with an amazing viewing experience.

• Provided Post-sales support and system engineering services to 100+ global Interactive TV operators.
• Conducted product and system-level testing, assisted with software upgrades, API testing, and bug reporting to R&D.
• Took full responsibility for managing and maintaining products in the Reference Lab test environment, utilizing VM.
• Collaborated with ecosystem vendors (STB, middleware, CMS, and App partners) to analyze complex interoperability issues resulting to smooth customer deployments.
• Participated in Product Steering group meetings to prioritize bug fixes, features, and releases.
• Documented upgrade procedures, troubleshooting diagrams, and RCA, enhancing customer satisfaction with service delivery.
• Validated customer reported vulnerabilities using Nessus scanning tool and coordinated with R&D for patch deployment.
• Skilled in MySQL dB migrations, disaster recovery, HA scenarios, and database administration.
• Worked with Kafka partitions and Elasticsearch shards for real time log processing and storage.
• Proficient in RHEL installation, upgrade and configuration including user management, LVM storage, Apache/Nginx proxy servers, routing, NFS, firewall rules, NTP, FTP, DNS, SNMP and syslog services.
• Carried out system checks and executed performance tuning on Edgeware products during major livestreaming events, such as soccer matches and elections.

3GNS as a consulting company provides network services and solutions for mobile network operators.

• Pre-installation, commissioning and testing of Huawei BTS3900A(NodeB)
• Installation and testing of Huawei BTS and Sector Antennas configuration
• Traffic (IP based) migration from NSN to Huawei equipment during low traffic hours
• Coordination on link status, traffic, temperature and other alarms from NOC
• Provided technical support to field engineers regarding fault diagnosis and troubleshooting

Telecom subcontractor based in Norrköping provides Mobile Base station sites installation services.

• Mobile base station sites installed, upgraded, swapped and equipment dismantled for major mobile operator in Norway